SCAM operation! I paid $84.00 to Groupon on 9/16/20 for three 60 minute Swedish massages with Mary Lantz, Body Kneads, Rohnert Park, CA. I called & e-mailed Mary Lantz at 7-8 times during the past 2 weeks to try and schedule an appointment and I have not heard anything from her (today is 10/1/20). Also, her appointment scheduling calendar is NOT working. I am going to contact Groupon and the Better Business Bureau to file a complaint that this operation is a SCAM. My suggestion: Do NOT purchase a massage with Mary Lantz at Body Kneads. Today, I have to take the time to call my credit card company and file a grievance against the $84.00 charge on my credit card (so... read full review
January 2020
this is a scam. Groupon voucher purchased as a gift for my wife. this crook Mary Lanz doesn't ever answer her phone or return messaged calls. BEWARE
November 2019
I found Body Kneads through Groupon. It is a one woman business located a rented room in Rohnert Park. I received a decent massage -even though it was mostly Swedish. She told me about package deals offering discounts when purchasing a few sessions in advance. I decided to purchase a package & gave her money for for a 3 massage deal. I had 1 more session with her. Since then, I have called her many, many, times, trying to schedule the remaining 2 sessions. She never answers the phone & she hasn't returned any of my calls. It's been months now & still no word from her. I consider this theft. She took my money & has not delivered anything beyond... read full review
SCAM operation! I paid $84.00 to Groupon on 9/16/20 for three 60 minute Swedish massages with Mary Lantz, Body Kneads, Rohnert Park, CA. I called & e-mailed Mary Lantz at 7-8 times during the past 2 weeks to try and schedule an appointment and I have not heard anything from her (today is 10/1/20). Also, her appointment scheduling calendar is NOT working. I am going to contact Groupon and the Better Business Bureau to file a complaint that this operation is a SCAM. My suggestion: Do NOT purchase a massage with Mary Lantz at Body Kneads. Today, I have to take the time to call my credit card company and file a grievance against the $84.00 charge on my credit card (so... read full review
this is a scam. Groupon voucher purchased as a gift for my wife. this crook Mary Lanz doesn't ever answer her phone or return messaged calls. BEWARE
I found Body Kneads through Groupon. It is a one woman business located a rented room in Rohnert Park. I received a decent massage -even though it was mostly Swedish. She told me about package deals offering discounts when purchasing a few sessions in advance. I decided to purchase a package & gave her money for for a 3 massage deal. I had 1 more session with her. Since then, I have called her many, many, times, trying to schedule the remaining 2 sessions. She never answers the phone & she hasn't returned any of my calls. It's been months now & still no word from her. I consider this theft. She took my money & has not delivered anything beyond... read full review