After many weeks of posting this review I found the liner under my recliner. I am so sorry for the not good review :-( I haven't been to Rocklin lately but I will come in to apologize, I would never try to get something I wasn't entitled to. I'm happy my irritation didn't get the best of me. Thank you Lord for giving me patience Shirley
I am very unhappy with customer service. I spent over $100.00 dollars yesterday at the store, when I arrived home I was missing one of the items I purchased. I thought it was accidentally not put in my bag. I called the store repeatedly to no... read full review
March 2026
I went to get my hair done by Lexi G.(AKA Alexis on her online appointment scheduler) I was trying to go from my natural brown hair to a summer blonde. She exceeded my expectations! She was honest and upfront that it might require more than one appointment but she ended up nailing it! I have the most beautiful summer blonde with dimension and all the things you want in a beautiful bombshell blonde. 1000/10 go see her! I’ll definitely be back to add even more blonde. I’ve found my home salon as long as she’s there!
February 2026
The staff here feel/look uncomfortable. They feel restricted, like someone is overly watching how they work and it affects their customer service. I've talked with a few girls, one moment they are chatting with you about product, then the next they are looking around paranoid upper staff. They help but only in a very restricted way. They don't seem happy, and by speaking to higher up staff they got attitude. Whatever vibe is at the store it's off.
After many weeks of posting this review I found the liner under my recliner.
I am so sorry for the not good review :-(
I haven't been to Rocklin lately but I will come in to apologize, I would never try to get something I wasn't entitled to.
I'm happy my irritation didn't get the best of me.
Thank you Lord for giving me patience
Shirley
I am very unhappy with customer service.
I spent over $100.00 dollars yesterday at the store, when I arrived home I was missing one of the items I purchased. I thought it was accidentally not put in my bag. I called the store repeatedly to no... read full review
I went to get my hair done by Lexi G.(AKA Alexis on her online appointment scheduler) I was trying to go from my natural brown hair to a summer blonde. She exceeded my expectations! She was honest and upfront that it might require more than one appointment but she ended up nailing it! I have the most beautiful summer blonde with dimension and all the things you want in a beautiful bombshell blonde. 1000/10 go see her! I’ll definitely be back to add even more blonde. I’ve found my home salon as long as she’s there!
The staff here feel/look uncomfortable. They feel restricted, like someone is overly watching how they work and it affects their customer service. I've talked with a few girls, one moment they are chatting with you about product, then the next they are looking around paranoid upper staff. They help but only in a very restricted way. They don't seem happy, and by speaking to higher up staff they got attitude. Whatever vibe is at the store it's off.