Simple issues needed attention on my Tesla. I will not return to another Tesla Service Center, even though they are close to my home, and one on warranty.
Kniesel is the very best and they are Tesla certified. Their charges were one-third less than the estimate. The time allotted for the repair turned out to be less than as expected.
Their employees care about customers and their vehicles.
About Kniesel's Collision - Specialized
Kniesel's Collision - Specialized is a well-known repair facility that focuses on servicing a wide range of luxury vehicles, including Tesla, Audi, Rivian, Mercedes-Benz, and Lucid. The business holds rigorous Manufacturer Certifications, ensuring its technicians are factory-trained and equipped with the necessary tools to deliver the highest level of service.
With over 55 years of collision repair experience, Kniesel's Collision - Specialized operates based on six core values: Quality, WOW Customer Service, Integrity, Family, Humility, and the Golden Rule. The team is dedicated to providing a 100% 5-star experience, backed by a 100% lifetime warranty. They deliver amazing paint jobs and exceptional customer service.
Customers have expressed their satisfaction with the facility's expertise in repairing Tesla and Rivian vehicles, noting flawless results. Reviews highlight the staff's helpful, responsive, and friendly approach, making the repair process easy and pleasant. One customer praised the center for taking care of all the paperwork and handling rental arrangements, while another mentioned that their car was fixed back to brand new and even faster than expected. The team has been recognized for their professionalism, with specific commendation for a knowledgeable staff member who provided cost-saving recommendations. Overall, Kniesel's Collision - Specialized is highly recommended for those in need of quality vehicle repairs.
Reviews
The whole team at Kniesels is phenomenal! The work is done right the first time, they communicate so you’re not left in the dark and no one, I mean NO ONE does a Better job at getting your car done right!
Been here twice a few years apart with great service both times. The first was a collision repair on my Rivian R1T back in early 2022. It was the first Rivian they had worked on so the owner gave me his number and wanted to personally ensure everything went well, which it did.
The second was recently when someone opened their car door into mine which left a paint mark. The person was taking responsibility for the damage so I came here to get a quote. Karina noticed that there was no issue with the clear coat and it could likely be polished out in a few minutes. She took it back to have it polished which took care of it and wouldn’t let me pay for it. Absolutely top… read full review
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Hours
Good to know
- accepts credit cards
- free wi-fi
- gender-neutral restrooms
- women-owned
- open to all
Location
4011 Sierra College Boulevard, Rocklin, CA 95650
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