About Kniesel's Collision - Specialized
Kniesel's Collision - Specialized is a well-known repair facility that focuses on servicing a wide range of luxury vehicles, including Tesla, Audi, Rivian, Mercedes-Benz, and Lucid. The business holds rigorous Manufacturer Certifications, ensuring its technicians are factory-trained and equipped with the necessary tools to deliver the highest level of service. With over 55 years of collision repair experience, Kniesel's Collision - Specialized operates based on six core values: Quality, WOW Customer Service, Integrity, Family, Humility, and the Golden Rule. The team is dedicated to providing a 100% 5-star experience, backed by a 100% lifetime warranty. They deliver amazing paint jobs and exceptional customer service. Customers have expressed their satisfaction with the facility's expertise in repairing Tesla and Rivian vehicles, noting flawless results. Reviews highlight the staff's helpful, responsive, and friendly approach, making the repair process easy and pleasant. One customer praised the center for taking care of all the paperwork and handling rental arrangements, while another mentioned that their car was fixed back to brand new and even faster than expected. The team has been recognized for their professionalism, with specific commendation for a knowledgeable staff member who provided cost-saving recommendations. Overall, Kniesel's Collision - Specialized is highly recommended for those in need of quality vehicle repairs.
Hannah and her team did an excellent job on my Tesla Model 3. Her attention to detail during the initial inspection and drop-off made the entire process smooth and time-efficient. Thank you for supporting our veterans through USAA!
They are all very courteous but I’ve dealt a few times with Hannah and she has great professionalism and customer service. The work quality is phenomenal, their communication is top notch and I’ve had to use them a few times, unfortunately, but have never had to take advantage of their lifetime guarantee.
They were able to give an extremely accurate estimate via pictures only. It saved me a 2.5 hour drive to get an estimate. They ordered parts, told me when the parts arrived, and scheduled my repair, and finished when they said they would be finished. They handled my car rental.
I’m so impressed with their service, and would highly recommend.