Reviews for Coen John C OD

Write a review
  • Mar 2024

    Dr. Corn was incredible in explaining my diagnosis and picked up on a condition I never knew. He also let me know to be aware of some potential issues for the future. His care will go a long way to me feeling better at the end of the day. Staff was very helpful in picking a frame and did a very good job of grabbing a few options for me to try. She nailed it and I had the perfect pair. Insurance was handled easily and quickly. I look forward to utilizing their services in the future. Highly recommend!

  • Feb 2024

    I've been coming here for many years but the customer service has gone down hill over the past few years. The doctors are great but the rest of the staff (reception and tech/assistants) need more training. Reception doesn't consistently greet you and there always seem to be someone new. The techs will make you do the retinal imaging when you selected dilation on the forms. Are they not reading the notes? That is beyond unprofessional. They don't even tell you "I see you selected dilation instead of the imaging. Dr actually needs the scan..." and then explain why Dr needs the scan over dilation. All they just say "let's walk over here to this machine..." This has happened several years in a row. as a healthcare worker, I'd never do that to my patients! Why aren't you explaining things to patients who may not know what you're doing and why. If you're not careful and do the imaging, you'll be charged and it's a hassle to get your money back for something you didn't consent to. Please work on training your staff.

  • Dec 2023

    Get staff of doctors and technicians, very professional, friendly, and knowledgeable.Gloria was very kind with checking in on me frequently during my stay. The exam itself was very thorough and I felt the doctor really cared about the health of my eyes and comfort of my vision. I purchased a nice pair of prescription Maui Jim's.

Photos

Add a Photo
Coen John C OD
View All Photos

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 10AM - 7PM
Thursday: 9AM - 6PM
Friday: 7AM - 4PM
Saturday: 8AM - 4PM
Sunday: Closed

Tips

walk-ins welcome accepts credit cards private lot parking accepts insurance wheelchair accessible gender-neutral restrooms bike parking

Ratings

Google Google: 5/5

Coen John C OD

6809 Five Star Blvd # 100A, Rocklin

Directions Call Suggest an Edit