We had emergency situation and they came out and restored our air before things got worse, we will always turn to Delo air for help!Service: A/C system maintenance
J W.
Aug 2022
We contacted this company (through our home warranty insurance) to service our air conditioner in mid July 2022. After a few days of no response (first clue of poor communication), my husband called them to find out if/when we could get this done. Nick came out on a Thursday, spent almost THE WHOLE DAY working on it. He couldn't figure out what exactly was wrong. He told us to wait until after the weekend to see if anything changed. No joke, our air conditioner was sooo much worse than it was before he touched it. We spent the weekend with no air in July. So, at first, Nick tells us that we have 2 leaks in the system and he adds refrigerant (freon) to the system to hold us over till he comes back. It works for a few hours and then it started blowing out warm air. We call the home warranty to let them know and sure enough they say they have our parts and will install them Monday. He spends the whole day 9 to 330 and says I need to get to another call. It works a little better, but only when it's colder. So we call again, two separate times, and eventually the home warranty says we need to approve an order of a new evaporator coil (news to us, again, poor communication)! About a week later, they come back (without telling us they'd be back!) they replace the coil. It's now working sooo much better, wonderful! They say they'll be back the next day (Friday) to make sure everything was still running smoothly. Oh no, the next morning, the outside refrigerant line is completely frozen over! My husband takes a picture and sends it to them. They say they're going to send out a different technician to look at it. No show. We text to make sure someone is coming. No response. We call our home warranty, they call the company, the say someone will come out the next day. No show. Call our home warranty again. They leave a message and an email for this company to get back to us. NO COMMUNICATION! It's been nearly a month, and our issue has yet to be resolved! In conclusion, Delo air has incredibly poor communication and almost zero follow through. Please find someone else to service your air conditioner!
J S.
Jul 2022
I strongly suggest NOT USING Delo Air! Communication and follow-through are terrible. John is an air conditioning guy that only gives hot air. No receipt showing services performed and now can't get paid back from the non-profit where work was done. I've tried many times since the service was in late June and as of July 22nd and multiple contacts with the owner where he promised I would get the service receipt ASAP - nothing. Originally, I made contact with Delo Air and other companies to have them look and quote doing work on our non-profit's kitchen 7 exhaust fans and evaporative swamp cooler. He came out and said he would like to have the service for doing our large HVAC units; I told him this would come up in the Fall, and I would keep him in for doing that. He emailed me a quote for doing the kitchen's 7 exhaust fans and evaporative swamp cooler. I got approval from the non-profit's Board to move forward using his quote bypassing other quotes. I contacted him asking to schedule as soon as possible as he told me there was a possibility some additional repairs besides a normal service might be necessary, which I thought to be the cause myself. I was on a time crunch with only 5 weeks before I was leaving town and wanted to get all work done. He said he would get it scheduled. Nothing. I called. "Oh yes, it has been so busy due to the heat we are having, but I will get it scheduled right away." Nothing. I tried two more times because I wanted to get it down for our volunteers who work in the kitchen and deal with the heat. Never a call, email, or text to schedule. But, trying to be the optimist, I called him when we needed an HVAC unit looked at and he said he would get someone out right away. Nick came and checked the unit, took the check for payment, but didn't leave a service receipt. And thus, I have not been paid back by the non-profit, none of the exhaust fans or the evaporative swamp cooler have been fixed. Working with another company now to get things on track. I strongly suggest NOT USING Delo Air!
Tiffany Norwood
Jun 2022
We are a family owned restaurant about to open in Riverside. We needed to get our hood air balanced to pass the dept of health. Their pricing was the best and their service was top notched. I got a chance to meet Paul and he was honest and reliable.
Paul Deleon
May 2022
Go with these guys for all your kitchen hood repair, air balance reports, and AC repair and installation services!
Maria Lorena Perez
Feb 2021
Paul and Nick where very professional and extremely helpful in finding the problem with our heater. Very reasonable and informative they also wore their protective masks and sanitized everything they touched before leaving which I really appreciated. Thank you so much for being fair and honest in these such difficult times. Your service was very much appreciated. Stay safe.Services: Heating maintenance
Jazmin Jaime
Dec 2020
Thanks to Delo Corp our heater is functional again! Our heater would not stay on so we contacted Delo Corp. They have a professional attitude, they responded quickly and located the problem then and there. Everything was explained clearly, the part was ordered and they returned to install the part as soon as it arrived. They’re friendly, honest and respectful. I would highly recommend them.Service: Heating system repair
Christopher Deleon
Dec 2020
Worked with Delo Corp as a tech, practices here are very honest and true. This company never screws the customer over. They actually look out for homeowners and give them what they want and need, not just try to make a quick buck. Once you start using them you wont need another service company. They will find and fix whatever issue it is your having. One of the best companys serving riverside. Hand down.
crystal arballo
Sep 2019
Skilled technicians and amazing customer service. Had them install a heating unit during the purchase of my home. Will definitely be a repeat customer!
Paige G.
Jun 2019
These guys are super rude. My home warranty insurance sent a work order to them to come out and fix my AC unit. The first conversation I had with them, he acted completely uninterested in taking the job and told me he was planning on denying it. He finally agreed to come out the next day and diagnose the issue. Since I was not home while he was there I had called them that afternoon to discuss what the problem was. He did not want to go into detail and told me I was asking too many questions. So, I pay you to come look at my AC and you can't tell me what the issue is AND are completely rude about me wanting to ask questions? Completely unprofessional. Then they decide to deny the job completely. Do not recommend this company.
Natalie Williams
We had emergency situation and they came out and restored our air before things got worse, we will always turn to Delo air for help!Service: A/C system maintenance
J W.
We contacted this company (through our home warranty insurance) to service our air conditioner in mid July 2022. After a few days of no response (first clue of poor communication), my husband called them to find out if/when we could get this done. Nick came out on a Thursday, spent almost THE WHOLE DAY working on it. He couldn't figure out what exactly was wrong. He told us to wait until after the weekend to see if anything changed. No joke, our air conditioner was sooo much worse than it was before he touched it. We spent the weekend with no air in July. So, at first, Nick tells us that we have 2 leaks in the system and he adds refrigerant (freon) to the system to hold us over till he comes back. It works for a few hours and then it started blowing out warm air. We call the home warranty to let them know and sure enough they say they have our parts and will install them Monday. He spends the whole day 9 to 330 and says I need to get to another call. It works a little better, but only when it's colder. So we call again, two separate times, and eventually the home warranty says we need to approve an order of a new evaporator coil (news to us, again, poor communication)! About a week later, they come back (without telling us they'd be back!) they replace the coil. It's now working sooo much better, wonderful! They say they'll be back the next day (Friday) to make sure everything was still running smoothly. Oh no, the next morning, the outside refrigerant line is completely frozen over! My husband takes a picture and sends it to them. They say they're going to send out a different technician to look at it. No show. We text to make sure someone is coming. No response. We call our home warranty, they call the company, the say someone will come out the next day. No show. Call our home warranty again. They leave a message and an email for this company to get back to us. NO COMMUNICATION! It's been nearly a month, and our issue has yet to be resolved! In conclusion, Delo air has incredibly poor communication and almost zero follow through. Please find someone else to service your air conditioner!
J S.
I strongly suggest NOT USING Delo Air! Communication and follow-through are terrible. John is an air conditioning guy that only gives hot air. No receipt showing services performed and now can't get paid back from the non-profit where work was done. I've tried many times since the service was in late June and as of July 22nd and multiple contacts with the owner where he promised I would get the service receipt ASAP - nothing. Originally, I made contact with Delo Air and other companies to have them look and quote doing work on our non-profit's kitchen 7 exhaust fans and evaporative swamp cooler. He came out and said he would like to have the service for doing our large HVAC units; I told him this would come up in the Fall, and I would keep him in for doing that. He emailed me a quote for doing the kitchen's 7 exhaust fans and evaporative swamp cooler. I got approval from the non-profit's Board to move forward using his quote bypassing other quotes. I contacted him asking to schedule as soon as possible as he told me there was a possibility some additional repairs besides a normal service might be necessary, which I thought to be the cause myself. I was on a time crunch with only 5 weeks before I was leaving town and wanted to get all work done. He said he would get it scheduled. Nothing. I called. "Oh yes, it has been so busy due to the heat we are having, but I will get it scheduled right away." Nothing. I tried two more times because I wanted to get it down for our volunteers who work in the kitchen and deal with the heat. Never a call, email, or text to schedule. But, trying to be the optimist, I called him when we needed an HVAC unit looked at and he said he would get someone out right away. Nick came and checked the unit, took the check for payment, but didn't leave a service receipt. And thus, I have not been paid back by the non-profit, none of the exhaust fans or the evaporative swamp cooler have been fixed. Working with another company now to get things on track. I strongly suggest NOT USING Delo Air!
Tiffany Norwood
We are a family owned restaurant about to open in Riverside. We needed to get our hood air balanced to pass the dept of health. Their pricing was the best and their service was top notched. I got a chance to meet Paul and he was honest and reliable.
Paul Deleon
Go with these guys for all your kitchen hood repair, air balance reports, and AC repair and installation services!
Maria Lorena Perez
Paul and Nick where very professional and extremely helpful in finding the problem with our heater. Very reasonable and informative they also wore their protective masks and sanitized everything they touched before leaving which I really appreciated. Thank you so much for being fair and honest in these such difficult times. Your service was very much appreciated. Stay safe.Services: Heating maintenance
Jazmin Jaime
Thanks to Delo Corp our heater is functional again! Our heater would not stay on so we contacted Delo Corp. They have a professional attitude, they responded quickly and located the problem then and there. Everything was explained clearly, the part was ordered and they returned to install the part as soon as it arrived. They’re friendly, honest and respectful. I would highly recommend them.Service: Heating system repair
Christopher Deleon
Worked with Delo Corp as a tech, practices here are very honest and true. This company never screws the customer over. They actually look out for homeowners and give them what they want and need, not just try to make a quick buck. Once you start using them you wont need another service company. They will find and fix whatever issue it is your having. One of the best companys serving riverside. Hand down.
crystal arballo
Skilled technicians and amazing customer service. Had them install a heating unit during the purchase of my home. Will definitely be a repeat customer!
Paige G.
These guys are super rude. My home warranty insurance sent a work order to them to come out and fix my AC unit. The first conversation I had with them, he acted completely uninterested in taking the job and told me he was planning on denying it. He finally agreed to come out the next day and diagnose the issue. Since I was not home while he was there I had called them that afternoon to discuss what the problem was. He did not want to go into detail and told me I was asking too many questions. So, I pay you to come look at my AC and you can't tell me what the issue is AND are completely rude about me wanting to ask questions? Completely unprofessional. Then they decide to deny the job completely. Do not recommend this company.