About 20/20 Plumbing & Heating, Inc. (ca)
Reviews for 20/20 Plumbing & Heating, Inc. (ca)
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
20/20 Plumbing & Heating, Inc. (ca) is a company that provides reliable plumbing and HVAC services to its customers. Despite some negative reviews, the company has demonstrated its commitment to customer satisfaction through its exceptional handling of a customer's issue with a tankless water heater. The company's service manager, Eric, went above and beyond to address the problem, even though the issue was not directly caused by 20/20. He drove over two hours from Riverside to Huntington Beach to assess the situation, provide a solution, and remediate the issue free of charge, even though the house was out of warranty. This level of customer service and empathy is rarely experienced by customers when dealing with contractors. Additionally, the company's technicians, Isiah and Dennys, have been praised for their friendly, efficient, and effective service. They took the time to listen to the customer's concerns, educate them on the proper usage of their HVAC system, and make the necessary adjustments to ensure the customer's satisfaction. Overall, 20/20 Plumbing & Heating, Inc. (ca) has demonstrated its commitment to providing high-quality service and customer satisfaction, even in the face of challenges. Customers who have experienced the company's exceptional service recommend it for plumbing and HVAC needs.
incredibly unprofessional company. There was a guy filming legally from a public sidewalk and they brought what seemed like the whole company out and let their employees harass and attack the man because they didn't like him filming. I would hope those employees got fired for that unprofessional behavior but I bet they didn't even get a talking to
We purchased our brand new Lennar home just over a year ago and unfortunately our AC compressor went out. Our builder was very unhelpful, as we were just past the 1 year warranty, but they referred us to 20/20 (the installing company). We spoke with the manager, Rudy, who was very sympathetic to our situation and did his best to help us right away. He expedited our new compressor and did what he could to get us a fair price for the labor since only parts were under warranty. We received another quote from a local company that was twice as much as 20/20’s quote.
The tech came out on the scheduled date and within the scheduled time frame. He was very professional...read full review
Amazing experience with 20/20 HVAC Service team! Rudy was out and installed halo LED lights. He was very professional and efficient. furthermore, he completed the job in a very timely manner and provided me with excellent customer service!