If you’re looking to do ur taxes do not come here, especially with Ken. Beside being over priced for the work he gets the estimates wrong.
Chris Browne
Jan 2024
Ken and Brent are easy to work with and they have always done a great job with our taxes.
Flo H.
Mar 2023
I am absolutely disappointed in TaxStar (Ken and Brent). After many years of doing my taxes, they are no longer whom I will go to for them. They made a mistake on my taxes last year which cost me $900 (that are now being taken out of my 2023 taxes smh), that I have to pay back to the IRS. PLUS, I didn't receive them until December!! I have emailed them to see what "WE" could do about it, still giving them the benefit of the doubt, but NOPE, they have completely ghosted me. Sucks because I always spoke so highly of them to others. Now, I can't even believe how they played me.
Flo H.
Feb 2023
I am absolutely disappointed in TaxStar (Ken and Brent). After many years of doing my taxes, they are no longer whom I will go to for them. They made a mistake on my taxes last year which cost me $900 (that are now being taken out of my 2023 taxes smh), that I have to pay back to the IRS. PLUS, I didn't receive them until December!! I have emailed them to see what "WE" could do about it, still giving them the benefit of the doubt, but NOPE, they have completely ghosted me. Sucks because I always spoke so highly of them to others. Now, I can't even believe how they played me.
Kim J.
Aug 2022
They use to do my taxes then I did them myself. I had tax years from the iRS from the years that they filed on my behalf. I called Ken & asked him to assist me to file a payment plan and sent these letters to him back in June. No response from Ken on the payment plan. As of today 8/24/2022 Had to call him he hadn't done anything and no follow up on any of my emails. He told me to call back again tomorrow. Unacceptable Regards Kim
Ronnie Noday
Nov 2021
Excellent service
Sheva D.
Aug 2021
I don't know if this business is still around because my last experience with them was being ghosted by Brent as the tax deadline approached. So I went to someone else and she couldn't make heads or tails of what he started. Over a year later, I'm still untangling the mess I got myself into based on his bad advice. There are so many tax preparers out there. Find a real professional and stay away from this company.
Vincent Sanchez
Jun 2021
Not taking new clients. Do not call! Look somewhere else. May 2021.
Ronald Noday
Feb 2021
Excellent service
Nurse 2.
Oct 2019
Probably be the last time I use their services. Partner accidentally gave them one 2017 W2 and they included it in the 2018 income. Yes partner made a mistake but you would expect professionals that do taxes to easily catch this. Makes me question whether they even look at the paperwork they are preparing for their clients. For $240 they charge to prepare standardized tax returns... I would expect more attention to detail and thoroughness. They stated they were too busy to fix and they would fix in a couple of days past the deadline. We'll see if this will be done. They had time to cash our check fast (almost immediately) though.
Ramon Co Founder
If you’re looking to do ur taxes do not come here, especially with Ken. Beside being over priced for the work he gets the estimates wrong.
Chris Browne
Ken and Brent are easy to work with and they have always done a great job with our taxes.
Flo H.
I am absolutely disappointed in TaxStar (Ken and Brent). After many years of doing my taxes, they are no longer whom I will go to for them. They made a mistake on my taxes last year which cost me $900 (that are now being taken out of my 2023 taxes smh), that I have to pay back to the IRS. PLUS, I didn't receive them until December!! I have emailed them to see what "WE" could do about it, still giving them the benefit of the doubt, but NOPE, they have completely ghosted me. Sucks because I always spoke so highly of them to others. Now, I can't even believe how they played me.
Flo H.
I am absolutely disappointed in TaxStar (Ken and Brent). After many years of doing my taxes, they are no longer whom I will go to for them. They made a mistake on my taxes last year which cost me $900 (that are now being taken out of my 2023 taxes smh), that I have to pay back to the IRS. PLUS, I didn't receive them until December!! I have emailed them to see what "WE" could do about it, still giving them the benefit of the doubt, but NOPE, they have completely ghosted me. Sucks because I always spoke so highly of them to others. Now, I can't even believe how they played me.
Kim J.
They use to do my taxes then I did them myself. I had tax years from the iRS from the years that they filed on my behalf. I called Ken & asked him to assist me to file a payment plan and sent these letters to him back in June. No response from Ken on the payment plan. As of today 8/24/2022 Had to call him he hadn't done anything and no follow up on any of my emails. He told me to call back again tomorrow. Unacceptable Regards Kim
Ronnie Noday
Excellent service
Sheva D.
I don't know if this business is still around because my last experience with them was being ghosted by Brent as the tax deadline approached. So I went to someone else and she couldn't make heads or tails of what he started. Over a year later, I'm still untangling the mess I got myself into based on his bad advice. There are so many tax preparers out there. Find a real professional and stay away from this company.
Vincent Sanchez
Not taking new clients. Do not call! Look somewhere else. May 2021.
Ronald Noday
Excellent service
Nurse 2.
Probably be the last time I use their services. Partner accidentally gave them one 2017 W2 and they included it in the 2018 income. Yes partner made a mistake but you would expect professionals that do taxes to easily catch this. Makes me question whether they even look at the paperwork they are preparing for their clients. For $240 they charge to prepare standardized tax returns... I would expect more attention to detail and thoroughness. They stated they were too busy to fix and they would fix in a couple of days past the deadline. We'll see if this will be done. They had time to cash our check fast (almost immediately) though.