6 years ago we had a chance to use this company for our re-pipe to PEX. Our contractor insisted on using "his" guy. Well, we're sitting here 6 years later still commiserating over having used that idiot. He quit the 1/2 way through the job! He put in a water conditioner using salt which we told him was not what we ordered. We ordered a whole home filter to get rid of the chemicals that West Basin uses. DDS to the rescue! They knew the right filter to get, had it installed and took away the $5,000 waste of money the idiot put in. We love them. Will use them again if we need it.
May 2020
Used dds many times. They had 2 service technician to help our comunity with our plumbing issues. I called the other day for service and found out Garrett doesn't work there anymore. . I called another company and was dissatisfied with their knowledge and lack of customer service . I would have gace,5 stars if Garrett was still my plumber
May 2019
I live in an older house, and when I bought a new stove, I was informed that my gas valve was the wrong size for the new stove. I called DDS Plumbing, and spoke with Katy (sp?), who was very pleasant, and the company made me a priority, and came out the same afternoon! There was a miscommunication with the man (Franz) who installed a new pipe, and the next morning I detected an odor of gas. The Gas Company came right out, shut off the gas, and indicated a pipe mismatch. I called DDS, and they again made me their top priority, coming right out and installing a new pipe! Problem solved. Again, Katy was very pleasant and attuned to my needs, bending over backwards to make... read full review
6 years ago we had a chance to use this company for our re-pipe to PEX. Our contractor insisted on using "his" guy. Well, we're sitting here 6 years later still commiserating over having used that idiot. He quit the 1/2 way through the job! He put in a water conditioner using salt which we told him was not what we ordered. We ordered a whole home filter to get rid of the chemicals that West Basin uses. DDS to the rescue! They knew the right filter to get, had it installed and took away the $5,000 waste of money the idiot put in. We love them. Will use them again if we need it.
Used dds many times. They had 2 service technician to help our comunity with our plumbing issues. I called the other day for service and found out Garrett doesn't work there anymore. . I called another company and was dissatisfied with their knowledge and lack of customer service . I would have gace,5 stars if Garrett was still my plumber
I live in an older house, and when I bought a new stove, I was informed that my gas valve was the wrong size for the new stove. I called DDS Plumbing, and spoke with Katy (sp?), who was very pleasant, and the company made me a priority, and came out the same afternoon! There was a miscommunication with the man (Franz) who installed a new pipe, and the next morning I detected an odor of gas. The Gas Company came right out, shut off the gas, and indicated a pipe mismatch. I called DDS, and they again made me their top priority, coming right out and installing a new pipe! Problem solved. Again, Katy was very pleasant and attuned to my needs, bending over backwards to make... read full review