Charlotte Tilbury - Ulta Redondo Beach

The Charlotte Tilbury counter at Ulta in Redondo Beach is defined by its exceptional staff, who provide attentive, honest, and knowledgeable service. Customers frequently highlight specific team members for their outstanding help. One associate is praised for being approachable, genuinely friendly, and making customers feel comfortable. This person listened to concerns, shared knowledge, and gave honest recommendations that transformed a customer's skin and helped select the perfect makeup tone, providing a service that felt beyond just a job. Another associate provided amazing customer service in helping to find the best primer. For hair services, a stylist did an amazing job, giving the perfect amount of layers and taking time to make the cut perfect. For makeup application, an artist patiently helped cover dark spots with foundation and concealer that perfectly matched a customer's skin, leading to great happiness with the results. The cashiers are also noted for being super sweet, contributing to quick and successful trips. This location is consistently well-stocked with a wide variety of options, more than some other area stores, and the inventory management is considered fantastic. While the staff receives high praise, there has been a noted disappointment when a beloved stylist left without direct customer notification about appointment changes. Overall, customers return to this Ulta because they care to help, providing a service level that makes the establishment truly great and unforgettable.