About Gibson Heating & Air Conditioning
Gibson Heating & Air Conditioning is a reliable and efficient company that provides top-notch service to its customers. Their technicians are punctual, friendly, and professional, making the maintenance and repair process easy and hassle-free. Customers appreciate the technicians' knowledge and thoroughness, as they take the time to explain issues and present all options clearly. One customer noted that the service tech was friendly and walked them through the problem in an easy-to-understand way, allowing them to make informed decisions. Gibson's commitment to customer satisfaction shines through their prompt response to emergencies, as highlighted by instances where they quickly sent a technician to help customers. One customer called during a heat wave and received immediate assistance, with a technician arriving within half an hour to fix their air conditioner in just 20 minutes. Overall, Gibson Heating & Air Conditioning is a highly recommended company that prioritizes its customers' needs and satisfaction, also offering a great membership service for preventative maintenance and discounts on services.
Leo did a fine job discussing options and inspecting the house. I felt very comfortable with him and his expertise. He explained their services clearly and answered all my questions. I didn't feel rushed or confused at all.
Two young men came to our home to do the annual maintenance on our air conditioner. They were polite and respectful. The unit is 17 years old and is in need of a new part or two. They explained the need and three alternatives to take care of the problem. I will receive more information and prices for the alternatives.
Service was great. The service tech was friendly and walked me through the issue in a way that was easy to understand and explained all my options instead of just trying to push me towards the most expensive choice. I felt like I could trust what the tech was saying and make an informed decision that was best for me. They also have a great membership service to help with preventative maintenance and also gives a discount on the services rendered. Very happy with the service.