About Carol's Lock & Key
Reviews for Carol's Lock & Key
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Carol's Lock & Key has been serving Shasta County for over 40 years, providing expert lock, key, and safe services. With customer satisfaction as their top priority, they offer cost-effective methods and 24-hour emergency service to meet clients' needs. This family-owned business is known for its prompt and reliable service, with friendly and helpful staff who go above and beyond to assist customers. Whether you need a key or lock repaired or replaced, Carol's Lock & Key can help. Customers praise their quick response, expert locksmith skills, and shockingly low prices. The staff is very kind, friendly, and knowledgeable, making sure every customer feels well taken care of. They can fix a variety of issues quickly, whether it's unlocking doors or replacing keys, often coming within 10 minutes. The team is especially helpful when emergencies happen, such as locking keys in the house early in the morning, and they handle each situation efficiently. Known for great prices and excellent service with a smile, Carol's Lock & Key remains the go-to place for all lock and key needs in the area.
Our front door all of sudden locked my family out one day and after climbing through our window to get in we figured it was a bad latch. We called Carols and I was greeted by Vicki on the phone who helped me out. She was very polite and professional and got me in touch with Joel who came out to fix the issue. Joel was kind and friendly and explained what had happened to our latch. After he left the door failed again and so we have to replace the whole handle this time. There was a slight miscommunication, but Joel and Vicki handled it like professionals. They even comped the call out fee for having to come out again. I highly recommend these people! The have a customer...read full review
I brought my ebike here because I lost my keys and had nothing for them to go off of. Vicky and Joel absolutely killed it and were able to get some made for me. Highly suggest using carols lock and key for any of your lock smithing needs!
This place has amazing locksmiths, very talented, very knowledgeable, very kind and friendly. They fixed my truck today. That would normally cost me $300 from the dealership, and they put a new key fob to reset my alarm for a great prize, about 75% less than the dealership wanted. I highly recommend these people for any of your journey, lock and key services