UPDATE: After posting the negative review below, I was contacted by Aliso Air. They suggested coming out to scrub the coils. This did not completely take care of the problem since you could still smell a musty odor. In hopes of making our family happy, they agreed to replace the coils. They did so and problem solved! No more musty smell. I appreciate Aliso going the extra mile to solve the problem. Original Post: Aliso Air is by far the worst. They installed a Carrier AC/Heating unit in our home four years ago, yet failed to install an indoor coil of the same brand...going with a cheaper brand in order to cut cost. I’m being told by ASi and and 1-800-Anytime (two other reputable AC/Heating companies) that the musty smell coming from the AC is a problem with the indoor coil. Now, Carrier obviously won’t warranty the product because Aliso failed to use their indoor coils. The coils they used are by ADP and ADP is saying it won’t warranty their product because they claim Aliso improperly installed the coils. Long story short, I’m going to the BBB to file a complaint. Save yourselves time and a headache and go with a reputable company. Aliso is not it.
About Aliso Air
Aliso Air has been serving Orange, Riverside, and North San Diego Counties for over 28 years, providing quality heating and air conditioning solutions to homeowners and contractors. They excel in installation, service, and mechanical design, offering competitive prices. Their commitment to quality craftsmanship and exceptional service has earned them a strong reputation. The team of skilled technicians, including Cole and Anthony, deliver prompt, polite, and knowledgeable service. They take the time to explain and show customers how they will fix issues, providing transparent and honest work. Recent reviews highlight their amazing service and outstanding quality of work, with customers feeling they received real value for their money. With great pricing, thorough diagnostics, and efficient cleanup, Aliso Air is a trusted choice for HVAC needs. Whether it's a new installation or maintenance service, Aliso Air's team will work to remedy situations and provide excellent communication throughout the process.
Reviews
This company has the best, most honest service, with honest prices. The technicians are very knowledgeable and friendly. They make sure to give the customers what they want instead of what they “need”. There’s a reason why this company has been running for over 30 years.
I couldn’t be happier with the service I received. From the moment I called, everyone was friendly, professional, and responsive. Brian and Anthony, the technicians, arrived on time, quickly diagnosed the problem, clearly explained my options, and completed the repair efficiently.
What impressed me most was the honesty and outstanding customer service. There was no pressure to purchase anything I didn’t need—just quality work at a fair price. It’s refreshing to find a company that truly values its customers.
My air conditioning is working perfectly again, and I wouldn’t hesitate to recommend this company to anyone looking for reliable, trustworthy HVAC service.… read full review
Photos
Hours
Monday 7AM - 5PM
Tuesday 7AM - 5PM
Wednesday 7AM - 5PM
Thursday 7AM - 5PM
Friday 7AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
29736 Avenida de las Banderas, Rancho Santa Margarita, CA 92688
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