Kevin Caylor - All Pets Veterinary Hospital is a trusted veterinary practice that has been providing exceptional care for pets in the community for decades. The hospital is led by Dr. Lisanne Evans, who took over the practice from the previous owner, Dr. Robert Moore, in the mid-1980s. The hospital has a long history of caring for a wide range of pets, including cats, dogs, and even some more exotic animals. Clients have been bringing their pets to All Pets Veterinary Hospital for generations, with many praising the compassionate and knowledgeable staff, particularly Dr. Evans and her team. One client, who has been a loyal customer since the 1980s, has entrusted the hospital with the care of several of their pets, including two rescued cats and a beloved Puggle named Chelsea. The staff at All Pets Veterinary Hospital provided exceptional care for these pets, helping to manage complex medical conditions such as diabetes and kidney problems, and even exploring holistic treatments when traditional methods were not effective. Another client, who had previously been taking their dogs to a different veterinary practice, decided to switch to All Pets Veterinary Hospital after becoming frustrated with the lack of consistency and communication at their previous clinic. They were impressed by the hospital's friendly and knowledgeable staff, particularly Dr. Caylor, who provided clear and honest communication about their dog's health and treatment options, always prioritizing the pet's quality of life. The hospital's commitment to exceptional customer service is further evidenced by the experience of a client who had a difficult encounter with a different staff member at the hospital. However, the quick intervention and compassionate care provided by the vet tech, Giovanna, was able to turn the situation around and ensure a positive outcome for the client and their pet. Overall, Kevin Caylor - All Pets Veterinary Hospital has earned a reputation for providing top-notch veterinary care, with a focus on personalized attention and a genuine concern for the well-being of the animals and their owners.
I have taken 3 generations of pets to Dr.Evans at All Pets Veterinary Hospital. Infact I started using All Pets when Dr. Robert Moore owned All Pets in the mid-'80's! I really got a great feeling from Dr. Moore as I did from his assistant , Dr. Evans. That's why I decided to stay on when Dr. Moore sold his smallish practice to Dr. Lisanne Evans. By then my two rescued cats, both American short hair, were just beginning their lives 3,000 miles away from home in Brooklyn Heights. Eros, the older of the two was a 20lb.marmalade colored cat and his younger brother, Plato a light beige short hair, were both around 10-9 yrs old. Eros the easier of the two had developed diabetes which required getting his ketones by peeing on a stick 2x's a day. A little later on Plato developed kidney problems and had to get fluids twice a day by sticking him with a fairly large needle 1-2x's a weekly. This require a lot of education which All Pets certainly gave us and some handholding from Dr. Evans and her staff. Both cats lived to be over 20 yrs. old. Not in s part due to the great care we all received at All Pets. Our second generation that All Pets cared for was my very first dog!! Chelsea was a funny, soulful and strong willed Puggle. Chelsea was smart as a whip. Loved when we entertained, very social and together we explored the hills of Palos Verdes. When Chelsea turned 8 she was diagnosed with a life threatening blood disease. Dr. Evans tried everything she could think to do. We found a wholistic veterinary online who had some experience with this disease. Dr. Evans encouraged us prop follow up with this wholistic treatment which cured Chelsea of life threatening anemia. We had our Chelsea with use until she was 13 yrs. old. It was hard to let Chelsea go. I held her in my arms as she took her last breath. We all cried including Dr. Evans. 6 yrs ago we adopted Buddy from the Harbor Rescue Center. Buddy is as much my savior as I am his. I had just received a jolting diagnosis myself and could no longer explore outdoors as Chelsea and I did. Buddy doesn't require long up hill walks. He is a more of a lap dog and is content to be with me around the house! He is my Buddy!
I was taking my dogs to another vet I used to work at nearby since they were puppies and it was ok ..... Fast forward to my dogs being seniors then his regular vet unexpectedly quit, then his new Dr at the same hospital a year later also unexpectedly left....This made me anxious because they kept scheduling him with 3 different doctors and each of them wanted to do something different there was no plan or clear communication about anything. One thing after another and i finally switched his vet to all pets . I was already using them for boarding which was a good experience. Especially with my pitbull Toby who was red listed at his other vet . The kennel staff did great with him . There was a guy who was really tall (can't remember his name) who handled Toby better than anyone has in the past. Toby was difficult and never liked anyone but he walked off with him to go into boarding like it was nothing new The receptionists were always super helpful and knowledgeable too. Batman had a lot of stuff going on and he was already diagnosed with Cushing's disease which was a roller coaster trying to manage he passed away in March. My only regret is not switching him completely to all pets sooner. Dr.Caylor was great with Batman. I appreciated his honesty and how good his communication was about what was best for Batman . He had also spoken to us about having a short term plan . We Finally felt like there was a doctor that cared about him. Dr. Caylor always explained everything about the tests Batman needed and what it entailed.. come to find out his other vet NEVER did the acth stimulation test correctly He answered all of my questions and concerns (which was a lot) without sounding annoyed( which I'm pretty sure I was very annoying lol) He always gave me a phone call to explain the results of an ultrasound or any tests we have done and would always ask how Batman is doing , he gave the best options as far as what we can do while thinking of Batman's quality of life and how we can hopefully slow down the stuff he had going on all while being honest and realistic about how progressive it was. I always got a text or email from the other vet when I would specifically ask for a phone call. When it comes to bad news like cancer or a mass getting bigger it seemed so impersonal receiving devastating news via text/email. If I ever get another dog in the future I would only bring them to all pets .
These 5 stars are for vet tech Giovanna and her AMAZING help with my dog. We had to see a new vet as our usual was not available today my dog had to be taken back and cleaned. Another vet tech came in to take my dog back and was not warm with her at all, he took her outside the door and I immediately heard him asking for a neck leash for her to take her to the room she would be cleaned at I heard her struggling and thrashing so I opened the door to cancel the procedure and get it done elsewhere as there is no reason for her to be reacting this way given her temperament however Giovanna had come over and was very soothing with her taking the neck leash off which was never necessary and giving her time to calm down before inviting me to help walk her over to make the transition easier, before I left the room I made sure she was the one who would be working on my dog and was able to comfortably leave her after that rough initial encounter leaving the room. I am so glad she was there otherwise I would have gotten her the cleaning done elsewhere.