Milauskas Eye Institute: Ketover Bart MD

I had an appointment at the beginning of November which resulted in needing to schedule surgery. It's been over a month, phone calls to the scheduler haven't been returned. I'm going elsewhere but very irritated I'll have to repay for an exam at a different provider in order to qualify for surgery. Very unprofessional and extremely disappointing.

Doctor James Donovan is an outstanding ophthalmologist. I recently noticed that he is even listed as a Castle Connolly Top Doctor, which is a very prestigious and well deserved honor. Dr. Donovan was my doctor at Eye Physicians of Long Beach for several years. A couple of years ago Dr. Donovan moved to the Rancho Mirage area and went to work at Milauskas Eye Institute. So when I needed cataract surgery, I decided to make the drive to Milauskas Eye Institute in Rancho Mirage to have Dr. Donovan do my surgery. Dr. Donovan is still a fantastic doctor. But in my opinion the Milauska Eye Institute is very poorly run. It has been my experience that the staff doesn't usually... read full review

I can not explain to you the utter disappointment I have towards your practice. My injection 08/29/25 by Dr. Carlson was ~10:00am. By 1:00pm, I was in such pain; I called his office & explained what was happening and that I could not open my eye & was in extreme pain. I was rinsing my eye out with distilled water & using ice to help with the pain. I was told the doctor would call me back. No one did. I called again close to 5:00pm and was told the office was closed. It took me over 5 minutes to get the answering service to agree that they were to call the doctor on call. I can't see. My eye is leaking. I am in extreme pain! Dr. Carlson called me back... read full review