About Nails By Holly
Nails By Holly is a well-established nail salon known for its friendly staff and excellent customer service. Many clients have been returning for years, some for over two decades, to enjoy the top-notch services provided by Holly, Chao, and the rest of the team. The salon offers a variety of services, including gel and regular manicures, pedicures, and brow waxing, catering to different preferences and needs. The atmosphere is welcoming, and appointments are typically on time. While most clients praise the quality of the pedicures and the attention to detail, there have been mixed experiences with manicures. Some customers have reported dissatisfaction with cleanliness and the final results of their manicures, noting issues such as jagged nails and messy paint jobs. Despite these concerns, many clients express a strong desire to return, citing the overall enjoyable experiences and reasonable prices as key factors in their loyalty. With a commitment to quality and service, Nails By Holly continues to be a favorite destination for nail care in the community.
I have been a client for 24 years and my adult daughters drive back to Poway to have Chou do their nails. Great service, friendly staff and very accommodating. Appointments happen on time. I highly recommend. Best mani and pedi ever!
4-star pedicure, 1-star manicure. The pedicure was lovely, just took off a star for cleanliness and price. Now, the manicure: My nails were jagged by the time I left and I had to complete the job myself at home. The paint job was messy, but the worst part is that the lady who did the manicure had dip dust or nail dust all over her and ground it into my skin when she applied lotion. It was also all over the table. It was honestly disgusting. I would not return.Services: Pedicure
I have been coming here since last year and Chao's work is too notch! Holly and the rest of the team also do great work. Pedicures are enjoyable and relaxing and the customer service is one of a kind. Chao has turned me into a life time customer ad her attention to detail and perfectionist approach to her work shows the love for her craft.