Kaiser Permanente- Mental Health

Jan 2026

I’ve read some bad reviews on google so I was anxious about going to this place but the appointment I had with IMAN RANA was so encouraging. She is an all star of a human and will always put you first so if you can request her, she WILL take care of you. She is Incredibly down to earth, companionate and Kind. She seems like the outlier at this facility based on the reviews but I have nothing but positive things to say about her. I can’t speak for anyone else who works there but what I can say is that if you need to attend this facility definitely ask for her if you want a top tier experience

Mar 2025

I wish to express my concerns about the disconnect between Kaiser and my mental health vendor regarding support services beyond my virtual therapy sessions. I was surprised to find that there is a significant lack of clear communication between the two organizations. As a patient, it is extremely frustrating that my requests for assistance remain unaddressed. It seems to me that this is a systemic issue, with neither the Kaiser Mental Health team nor the outside vendor being fully aware of each other’s procedures. My patient centered approach and my professional approach to this situation would be designating a care coordinator or liaison whose role is to manage communication...read full review

Jan 2025

Their phone agent was more likely to be the reason for symptoms amplified for the past two weeks. Why do I have a make a call to a random idiot and ruin my day rather than just fill out a online form and make appointment？ To create jobs to uneducated and unlicensed or what?