Art's Heating & Cooling is a dependable and customer-focused company known for providing excellent service. The reviews highlight the company's honesty, professionalism, and attention to detail, especially in handling heating and cooling issues. Customers have praised the company's quick response, knowledgeable staff, and their ability to resolve problems efficiently. For example, a technician named David arrived on time, identified an incorrectly installed water safe-switch on the furnace, and advised the customer to contact the original HVAC company to avoid voiding the warranty. His honesty and caution were highly appreciated, and he didn't charge for a quick visit. Another customer shared that the staff, including Vinny, didn't try to upsell and simply explained that their thermostat was the issue, providing options that solved the problem. Additionally, during a heat wave, the company responded swiftly—sending a technician the next morning to replace the condenser and restore the AC. The newest reviews praise the professionalism and efficiency of the technicians, noting that appointments are scheduled easily, and issues are diagnosed and resolved quickly. One technician, Eric, was especially appreciated for his knowledge, transparency, and care, walking the customer through the steps taken and how to prevent future problems. Overall, Art's Heating & Cooling has earned a reputation for honest, professional, and prompt service, making it a trusted choice for heating and cooling needs.
I have never been disappointed with Art of comfort. I had them install a new Heat pump and the owner David and his crew were great. I had an issue with the blower, and keith and Fernando came the same day to help (during a heat wave). They were hard working and polite. The blower needed to be replaced and they came back the next day to do it. They left a portable AC unit for us to use in the mean time as they saw I had little ones and a pregnant wife. Amazing service
Our AC stopped working during a heat wave. David came out and quickly diagnosed the issue, getting our system back up and running. David is very professional, polite, and easy to work with. I highly recommend Art of Comfort for any HVAC needs you have.
Ric was punctual and informative. It was the most thorough maintenance appt I’ve had and I learned a lot about the a/c units. I will be calling Ric back for future services.
1220 Quarry Lane Ste C, Pleasanton, CA 94566
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