Reviews for Art's Heating & Cooling
Write a reviewFrom Art's Heating & Cooling
Hours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 9AM - 5PM
Sunday: 9AM - 5PM
Tips
credit card processing fee accepts credit cards verified license
Ratings
Google: 5/5
Nextdoor: 1 ❤️Map & Location
1048 Serpentine Ln #314, Pleasanton
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Art's Heating & Cooling is a dependable and customer-focused company known for providing excellent service. The reviews highlight the company's honesty, professionalism, and attention to detail, especially in handling heating and cooling issues. Customers have praised the company's quick response, knowledgeable staff, and their ability to resolve problems efficiently. For example, a technician named David arrived on time, identified an incorrectly installed water safe-switch on the furnace, and advised the customer to contact the original HVAC company to avoid voiding the warranty. His honesty and caution were highly appreciated, and he didn't charge for a quick visit. Another customer shared that the staff, including Vinny, didn't try to upsell and simply explained that their thermostat was the issue, providing options that solved the problem. Additionally, during a heat wave, the company responded swiftly—sending a technician the next morning to replace the condenser and restore the AC. The newest reviews praise the professionalism and efficiency of the technicians, noting that appointments are scheduled easily, and issues are diagnosed and resolved quickly. One technician, Eric, was especially appreciated for his knowledge, transparency, and care, walking the customer through the steps taken and how to prevent future problems. Overall, Art's Heating & Cooling has earned a reputation for honest, professional, and prompt service, making it a trusted choice for heating and cooling needs.