Maria did my taxes this year and because they had to be mailed my refund took forever. Once I received my refund I was shorted over $600 so I immediately reached out to her. She told me that I'd get a letter in the mail letting me know what happened, that letter never came so I called again and left her a message, she never responded. I went to Maria because she was listed on the IRS website (bad idea). Yesterday I spoke to an Enrolled Agent from another office who was able to find resolution to my problem. She contacted the IRS and found the discrepancy in less than 24 hours.
Maria did my taxes this year and because they had to be mailed my refund took forever. Once I received my refund I was shorted over $600 so I immediately reached out to her. She told me that I'd get a letter in the mail letting me know what happened, that letter never came so I called again and left her a message, she never responded. I went to Maria because she was listed on the IRS website (bad idea). Yesterday I spoke to an Enrolled Agent from another office who was able to find resolution to my problem. She contacted the IRS and found the discrepancy in less than 24 hours.