About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses in Pinole offers exceptional service, particularly from the staff, who are praised for their professionalism and care. Customers appreciate the friendly and thorough assistance, with detailed guidance on lens and frame options. The welcoming atmosphere makes for a positive experience, even after a long day. Many clients express their intention to return and recommend the location to others, highlighting the store's commitment to customer satisfaction and its ability to exceed expectations. The optometrist is described as intuitive to customers' needs, and the staff, including Ashley, Brenda, Nancy, Claudia, Raquel, and Dr. Louie, are noted for their patience, informativeness, and ability to make customers feel comfortable. The large assortment of options and the store's commitment to providing only what is necessary, without trying to maximize profits, are also highlighted.
Came in as a walk-in. Luis was the first to greet me right as I walked in. He was very welcoming, easy going and helpful with the few questions I had regarding pricing. He was very informative in pricing and attentive even when the store became busy. He even gave a few options in glasses that I would be interested in and I did end up leaving with one of the options he recommended. I have been to America's best in the past years but never had customer service as good as Luis.
I really appreciate the help and patience. Will be my go to guy when ever I go back.
I got greeted immediately as I was walking into the door, warm smiles from everyone. Cecilia was very helpful and Dr Nathan was great and had a very comfortable consultation. I came for contact lens exam so didn’t get any glasses but they have a good selection I might get a pair later in the year! And lastly but not least Sabrina was awesome and very friendly I definitely can
Say this has been my favorite experience at any optometrist to this day. Loved it!
Went for routine eye exam and contact lens updated prescription. Everyone was very helpful and pleasant even when it took a while to find my insurance (not their fault!) And my contacts came in sooner than expected. Friendly, professional, GO!