Milano Mechanical is a reputable HVAC service provider serving homes in Splacer County, Sacramento County, and the North Bay area. The business specializes in a wide range of heating and cooling services, including the installation, repair, and maintenance of air conditioning and furnace systems. Customers appreciate the team's commitment to comfort and energy efficiency, ensuring that their HVAC systems provide better airflow and lower energy bills.
Recent reviews emphasize the excellent experience customers have had with Milano Mechanical. Many highlight the professionalism and friendliness of the technicians. Customers have praised the team's efficiency, customer focus, and fair pricing. The owner, Dan, is noted for being approachable and helpful, providing reasonable estimates and clear communication. The technicians are described as clean, polite, and respectful, making the installation process smooth and efficient.
However, some reviews mention challenges with communication and invoicing. A customer reported delays in receiving responses to voicemails and emails, which led to frustration over repair costs and warranty coverage. Despite these issues, the importance of clear communication regarding warranty coverage and pricing is noted.
Overall, Milano Mechanical is recognized for its quality service and expertise in HVAC systems. The business is appreciated for its dedication to customer satisfaction and commitment to ensuring home comfort, making it a reliable choice for HVAC maintenance and installations like heat pump water heaters and Harvest electric heating/hot water systems.
Tyler and CJ were outstanding. They were cheerful and friendly. They worked earnestly to get my new furnace properly in stalled. And, they checked the vents to make sure that they were all properly taped. Something the previous company had failed to do.Tyler and CJ taped the two vents to ensure that everything was up to code. I appreciate them.
Above and beyond! Milano Mechanical put on their capes and saved the day for our nonprofit kitchen. They were knowledgeable, responsive, and a joy to work with from scheduling to payment. Hopefully we won’t have catastrophic system failure again, but if we do, they’re our first call.
Milano replaced an aging, noisy forced air furnace with a quiet, modulating unit and repaired an inline dehumidifier. The Milano tech and supervisor presented several options for repair and/or replacement. The technicians, installation team, and supervisor were professional, respectful, and patient in answering my many questions and addressing my concerns. Throughout communication was superb. At the end of the project, the site was left clean and buttoned down. I was extremely pleased. A special shout out to Bianca, who diagnosed the high pressures that had led to premature aging of the old system; to CJ, who spent a long time making sure the new furnace was installed… read full review
1020 Clegg Court, Petaluma, CA 94954
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