Bob Koenitzer DDS Austin Hartford DMD

Oct 2023

I would like to thank the amazing staff for taking such great care of my daughter. The heartfelt, genuine and professionalism that this staff exudes does not go unnoticed. Thank you Megan, for insisting that my daughter be seen ASAP after we visited the ER department at Kaiser, and also making sure we had an appointment to get in right away to have a hugh cyst be removed from under my daughter's gums at your neighboring orthodontist. I am grateful to you all♥️

Mar 2023

I've been coming to Dr Koenitzer since I was 16 years old. I am 49 years old now and he's taken very good care of my teeth. Up until 2022.His office was very organized and he has provided excellent service for my entire family up until last year. His office forgot to bill my insurance for dental services 9 months ago and now I've got a bill for $400. Currently, it takes 6 months to get an appointment, though he added a new dentist to his practice recently. This makes no sense. He recommendedI get my teeth cleaned every 3 months but that is impossible with his current staff. My next appointment is in September. I don't recognize any of his new staff. A temp worked on my...read full review

Jan 2023

Great Dentist have been going here for years. Only one issue. Received a bill at end of year 2022 that included a past due balance of 90 days and 30 days past due. It also said pay to avoid late fees. I was in shock seeing I owed over $300. I had made payments as I had work done and received no bills. I thought all was good. So I called and found out they were behind in getting billing out due to a shortage in employees. Luckily I had minimal work done or who knows what I would owe. Now I am hesitant to go back in 2023 because I might have hidden costs sent to me at the end of the year!