Arolo Company Inc. Pump & Well

Sep 2022

We recently had a fire at our home and Arolo was there the same day to fix our pipes! Arolo is priced on the higher side of things, but their owner Tony is exceptionally communicative and oh so nice! Plus, they always get the job done in a quick and timely fashion! Thank you Tony + Arolo Pump and Well for taking care of us when we needed help most!

Mar 2021

So very impressed with these guys! Our sump pump that handles all rain water drainage from the house suddenly went out last night, just as today's outpour began. After business hours last last night I left a message and bingo, they were on the phone with me at 7:30 this morning. They sent an excellent tech (Ian W) this afternoon who diagnosed that the old pump needed to be replaced. He removed the old pump, installed the new one, cleaned out the pump well, and was out of here in not more than a half hour. Ian was knowledgeable, and courteous. Highly recommended. -Tom Nolan, San Rafael

Aug 2020

One recent August morning, I discovered low water pressure at the barn and a dreaded "F code" on the control panel of my solar-powered well, which was DOA. With 30 head of livestock to water, "OOW" (out of water) in high summer is no joke. Arolo Pump and Well was the third service I called, and the first who could deliver a service call within 24 hours. A team of 2 led by the very capable Dan arrived on schedule and did a step by step diagnosis that led to the complete disassembly of my well and pump, with over 400 feet of pipe pulled up and out of the ground. This was very educational for a new ranch owner, and they were great about answering all questions and volunteering information. Happily, they found what appeared to them to be the cause of the failure and were able to fix the system on the spot without needing to replace any major, expensive components(!) They reassembled everything in rapid, expert fashion; the well has worked reliably in the weeks since and better than it did before. I did not receive a bill on the spot and was a bit nervous after seeing some of the reviews here. However, I was billed by mail timely and the amount was very reasonable for the work and expertise required, given what I have seen other well services charge. I'll definitely call Arolo again.