About Simm's Plumbing & Water
Simm's Plumbing & Water is a reliable business with a strong commitment to customer satisfaction. Their team is highly responsive, thorough, and knowledgeable. They provide high-quality work and are willing to go the extra mile to ensure that customers are completely satisfied. Their staff is professional, friendly, and willing to explain the work being done, making the experience stress-free and efficient. They also offer timely service and take care of minor repairs with prompt attention.
From the first phone call to the final installation, once again we had excellent service from Simms. The office staff was knowledgable and responsive. Replacement of our old water heater required maneuvering in a tight space and narrow doorways. They took care to protect flooring and millwork. The final installation was very professional. Pricing was reasonable. In short, our experience with Simms is every thing you would hope for from a locally owned company with decades of experience.
Although I haven't received a bill as of yet, I was extremely pleased with the professionalism and courtesy that was shown by Peter and his apprentice Dylan. I had two projects that needed to be addressed for a number of years that were finally and very successfully completed in a timely fashion by them. My wife will be ecstatic that the bathroom facet has been finally replaced after being broken for the last five years and I finally got my well pump running again. Mahalo to you both and I truly appreciate your expertise.
The plumbers at Simms understand complex water systems (wells, distribution pumps, water tanks, etc.). My well stopped working and I didn't realize it until my tanks were dry. I called at night and they were there the next day. Diagnosed the bad control box in a matter of minutes and replaced it with a new one from the truck.
They're also super nice and helpful, and patiently answer all my questions. One way I judge a company is if they are able to retain employees. I've been seeing some of the same awesome plumbers and talking to the same office manager for over 10 years.
Thank you, Simms Plumbing!!