Dr. SHEPPARD is amazing. I cannot express how much my family loves this guy. He and his amazing staff are like no others. He actually cares and shows it. I 100% recommend. You won't be sorry.
Charles crow
Dec 2025
Diane and I really enjoy going for our visits . They are the best, thank you Charles and Diane
F Ch
Jan 2025
My experience here was not great. I had a root canal here years ago (I think he no longer does root canals) and afterwards or was incredibly painful. Turns out my tooth died and I had to go back and get another root canal at a different practice. I also had problems with pain management. I felt as though my mouth never got fully numb and hey put a crown on my tooth with freezing cold hands and it made my tooth ache so bad I could barely stand it. When I mentioned her hands were cold she dismissed me.
Finally, pin my last visit here, the dentist were discussing with his staff how women are meaner than men. I felt extremely uncomfortable and asked how many women mass shooters there have been. He laughed and continued on with his conversation.
Overall, the dental work I had here was not great and the attitude of the dentist himself made me uncomfortable.
J L.
Sep 2024
I remember research about dentists and how dishonest they are en masse. Researchers got an accurate dental evaluation, and went about getting evals from dentists to see how honest they were. The research result was the only reliable place to get dental care is the instruction colleges. These are certainly inexpensive, and likely superior in the latest methods of care, but scheduling is highly inconvenient and bureaucratic. I am an optimist. There is always an exception, and I only needed one dentist. My new dentist's office manager told me that I had to have two crowns done, and they needed to be done at the same time. When questioned, the office manager told me that the reason I needed both crowns done was because that's the way they had always done it. Hmm.. I pay cash. I deserve better than that and I left. I took my husband with me. So if I only needed one crown, they couldn't do it? I HAD to have two crowns? No. No is a complete sentence. I do not take medical advice from an office manager. So my molar was essentially crushed with fractures deep down into the gum. We all wondered why I wasn't in incredible pain. This greedy dentist also tried to book me for a cleaning before doing the injured crown. What? Then I found Wildwood Dental - Dr. Keith Sheppard 11300 Pleasant Valley Rd · (530) 432-1543 This dentist has seen me on a special evaluation, no cleaning, and no scam. For less than $100.00, he saw and advised me right away. This fabulous dentist, Dr. Wildwood Dental - Dr. Keith Sheppard at 11300 Pleasant Valley Rd · (530) 432-1543 offered to treat the injured tooth that very day. I could not, and he advised me that I could develop pain and/or infection at any moment. I had no trouble believing him. I never heard any of that from the other man. I never heard any caring thing of the sort from the Grass Valley dentist or the manager, but the hygienist was just darling. The greedy dentist had no concern for any potential infection, no concern for getting me in immediately. I was told by the manager that I would have to wait for a cancellation. Really? Wildwood Dental - Dr. Keith Sheppard 11300 Pleasant Valley Rd · (530) 432-1543 Is a super cool man. He is a girl-dad, and he hunts. He is very fun to talk with, as he is brilliant. He feels safe, and he is Patient-centered. I got emotional, with tears as I told them I feel safe with them because they are professional from A to Z. Patient-centered, that is the major difference. You see, greed only harms your business "bottom line". The problem with greed is the greedy cannot make sense of prosperity and abundance mindsets because they are short-sighted. Greed also ruins the beloved "bedside manner", and the "bedside manner" helps prevent lawsuits in my opinion. So, they made unfortunate choices for their own safety with their patients. It is only a matter of time before consequences come to them, but not from my family. We left. This former Grass Valley dentist lost out on at least $3,000.00 worth of work between my husband and I because they are not Patient-centered. I have to admit, this is my 3rd dentist in Nevada County. The first touched my knee, and tried to "fix" lots of teeth in my head. I never needed so much dental repair in my life! My husband was furious. The second dentist's staff tried to "punish" me because I made myself late by getting stuck in their bathroom. Locked-in. I am so silly. The punishment was to omit my X-rays. I was glad because I dislike X-Rays, and the expense as well. That could have been managed differently. However, the unprofessional behavior is unacceptable. There, I was just another number. Impersonal, rude, and passive-aggressive hygienist but great dentist. We left there too. Just go to Wildwood Dental - Dr. Keith Sheppard 11300 Pleasant Valley Rd · (530) 432-1543 It is absolutely worth the drive to Penn Valley. I am a very happy camper and do not care a hoot about the dental bill. He is worth every penny and we are loyal to this practice. I thought you should
T B
Aug 2024
Terrible experience with front office. Staff did not communicate with each other and were rude to my son due to their mixup. . We are never returning.
Sean H.
Aug 2024
They put on a great act here, but then they ended up making all of my dental issues way worse with their incompetence and lack of compassion.... I went in because my tooth hurt ....but my tooth was actually cracked and so they filled the crack which magnified the pain to a level I've never experienced... When I went back the second time to ask for help and why I was such an extreme pain, the dentist just grinded the filling more which exacerbated the cracked tooth issue... As I'm writhing in pain for 4 days, I call for some sort of advice and I met with the most uncompassionate disrespectful answer... This dentists ego is so big, It's like he didn't want to admit he did something wrong and made everything worse.... I explained I have receding gums to the lady who cleaned up my teeth. Before I saw the dentist I said that I am extra sensitive because some of my roots are exposed and she proceeded to jab that area with a metal device so that I jumped out of my seat and then said I need to cap those essentially giving me dental advice without being a professional dentist... All in all, my experience with this office was extreme torture... The fact that they didn't notice a cracked tooth on the most common cracked tooth in human history tells you everything you need to know... And of course I'm out hundreds of dollars
Beverly Wilson
Apr 2024
I have had a mouthful of dental work and past 6 dentists in my long life - Wildwood Dental - Dr. Keith Sheppard the best ever - he just prepped me for a bridge - extracted a tooth root - put in temps - the bite is pefect and the entire procedure drilling etc NO PAIN - HE IS ABSOLUTLEY THE BEST EVER!
Donna R.
Mar 2024
I had a dental emergency and they got me in the same day. I was a new patient to them. Dr. Shepard is very nice and his staff is as well.
Donn H.
Mar 2024
Had full service done here -- uppers and lowers with a few tricky situations of my own making, replacing cracked temporaries done out of country. Dr. Sheppard and the team -- especially Megan and Gina -- were really helpful and everything went as it should and I would highly recommend these guys. They're busy but they're on top of it and I was always cared for. What else could I ask for?
CC B
Jan 2024
Great Staff & Great Dentist! Feels like home, welcoming environment & Great patient care.
S O
Dr. SHEPPARD is amazing. I cannot express how much my family loves this guy. He and his amazing staff are like no others.
He actually cares and shows it. I 100% recommend. You won't be sorry.
Charles crow
Diane and I really enjoy going for our visits . They are the best, thank you Charles and Diane
F Ch
My experience here was not great. I had a root canal here years ago (I think he no longer does root canals) and afterwards or was incredibly painful. Turns out my tooth died and I had to go back and get another root canal at a different practice. I also had problems with pain management. I felt as though my mouth never got fully numb and hey put a crown on my tooth with freezing cold hands and it made my tooth ache so bad I could barely stand it. When I mentioned her hands were cold she dismissed me.
Finally, pin my last visit here, the dentist were discussing with his staff how women are meaner than men. I felt extremely uncomfortable and asked how many women mass shooters there have been. He laughed and continued on with his conversation.
Overall, the dental work I had here was not great and the attitude of the dentist himself made me uncomfortable.
J L.
I remember research about dentists and how dishonest they are en masse. Researchers got an accurate dental evaluation, and went about getting evals from dentists to see how honest they were. The research result was the only reliable place to get dental care is the instruction colleges. These are certainly inexpensive, and likely superior in the latest methods of care, but scheduling is highly inconvenient and bureaucratic. I am an optimist. There is always an exception, and I only needed one dentist. My new dentist's office manager told me that I had to have two crowns done, and they needed to be done at the same time. When questioned, the office manager told me that the reason I needed both crowns done was because that's the way they had always done it. Hmm.. I pay cash. I deserve better than that and I left. I took my husband with me. So if I only needed one crown, they couldn't do it? I HAD to have two crowns? No. No is a complete sentence. I do not take medical advice from an office manager. So my molar was essentially crushed with fractures deep down into the gum. We all wondered why I wasn't in incredible pain. This greedy dentist also tried to book me for a cleaning before doing the injured crown. What? Then I found Wildwood Dental - Dr. Keith Sheppard 11300 Pleasant Valley Rd · (530) 432-1543 This dentist has seen me on a special evaluation, no cleaning, and no scam. For less than $100.00, he saw and advised me right away. This fabulous dentist, Dr. Wildwood Dental - Dr. Keith Sheppard at 11300 Pleasant Valley Rd · (530) 432-1543 offered to treat the injured tooth that very day. I could not, and he advised me that I could develop pain and/or infection at any moment. I had no trouble believing him. I never heard any of that from the other man. I never heard any caring thing of the sort from the Grass Valley dentist or the manager, but the hygienist was just darling. The greedy dentist had no concern for any potential infection, no concern for getting me in immediately. I was told by the manager that I would have to wait for a cancellation. Really? Wildwood Dental - Dr. Keith Sheppard 11300 Pleasant Valley Rd · (530) 432-1543 Is a super cool man. He is a girl-dad, and he hunts. He is very fun to talk with, as he is brilliant. He feels safe, and he is Patient-centered. I got emotional, with tears as I told them I feel safe with them because they are professional from A to Z. Patient-centered, that is the major difference. You see, greed only harms your business "bottom line". The problem with greed is the greedy cannot make sense of prosperity and abundance mindsets because they are short-sighted. Greed also ruins the beloved "bedside manner", and the "bedside manner" helps prevent lawsuits in my opinion. So, they made unfortunate choices for their own safety with their patients. It is only a matter of time before consequences come to them, but not from my family. We left. This former Grass Valley dentist lost out on at least $3,000.00 worth of work between my husband and I because they are not Patient-centered. I have to admit, this is my 3rd dentist in Nevada County. The first touched my knee, and tried to "fix" lots of teeth in my head. I never needed so much dental repair in my life! My husband was furious. The second dentist's staff tried to "punish" me because I made myself late by getting stuck in their bathroom. Locked-in. I am so silly. The punishment was to omit my X-rays. I was glad because I dislike X-Rays, and the expense as well. That could have been managed differently. However, the unprofessional behavior is unacceptable. There, I was just another number. Impersonal, rude, and passive-aggressive hygienist but great dentist. We left there too. Just go to Wildwood Dental - Dr. Keith Sheppard 11300 Pleasant Valley Rd · (530) 432-1543 It is absolutely worth the drive to Penn Valley. I am a very happy camper and do not care a hoot about the dental bill. He is worth every penny and we are loyal to this practice. I thought you should
T B
Terrible experience with front office. Staff did not communicate with each other and were rude to my son due to their mixup. . We are never returning.
Sean H.
They put on a great act here, but then they ended up making all of my dental issues way worse with their incompetence and lack of compassion.... I went in because my tooth hurt ....but my tooth was actually cracked and so they filled the crack which magnified the pain to a level I've never experienced... When I went back the second time to ask for help and why I was such an extreme pain, the dentist just grinded the filling more which exacerbated the cracked tooth issue... As I'm writhing in pain for 4 days, I call for some sort of advice and I met with the most uncompassionate disrespectful answer... This dentists ego is so big, It's like he didn't want to admit he did something wrong and made everything worse.... I explained I have receding gums to the lady who cleaned up my teeth. Before I saw the dentist I said that I am extra sensitive because some of my roots are exposed and she proceeded to jab that area with a metal device so that I jumped out of my seat and then said I need to cap those essentially giving me dental advice without being a professional dentist... All in all, my experience with this office was extreme torture... The fact that they didn't notice a cracked tooth on the most common cracked tooth in human history tells you everything you need to know... And of course I'm out hundreds of dollars
Beverly Wilson
I have had a mouthful of dental work and past 6 dentists in my
long life - Wildwood Dental - Dr. Keith Sheppard the best ever -
he just prepped me for a bridge - extracted a tooth root - put in
temps - the bite is pefect and the entire procedure drilling etc
NO PAIN - HE IS ABSOLUTLEY THE BEST EVER!
Donna R.
I had a dental emergency and they got me in the same day. I was a new patient to them. Dr. Shepard is very nice and his staff is as well.
Donn H.
Had full service done here -- uppers and lowers with a few tricky situations of my own making, replacing cracked temporaries done out of country. Dr. Sheppard and the team -- especially Megan and Gina -- were really helpful and everything went as it should and I would highly recommend these guys. They're busy but they're on top of it and I was always cared for. What else could I ask for?
CC B
Great Staff & Great Dentist! Feels like home, welcoming environment & Great patient care.