Nailbox Pasadena

Nailbox Pasadena offers a mixed experience for its customers. Some clients have praised the salon for its clean and cute atmosphere, as well as the amazing service provided by specific technicians. One customer shared a positive experience when a technician went above and beyond to accommodate them for a wedding, demonstrating great care and charging only for additional services needed. However, not all feedback has been positive. Some clients reported feeling overcharged for services they did not request, resulting in a shocking total that exceeded their usual spending. Others expressed discomfort with the salon's setup, particularly the use of portable wash basins instead of more comfortable, built-in options. Issues with gel removal techniques were also highlighted, with concerns about damage to natural nails. Additionally, some customers noted that their gel polish chipped within a few days. Overall, while Nailbox Pasadena has its advocates, there are significant areas for improvement in service and comfort.