About LensCrafters
Reviews for LensCrafters
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Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 11AM - 6PM
LensCrafters provides quality eyecare to ensure customers see their best. The business offers a range of premium lens solutions and designer brands, including Ray-Ban and Oakley. They accept most vision insurance plans and welcome all prescriptions. Customers report that the store's staff provide exceptional service, going above and beyond to help with glasses adjustments, repairs, and free consultations. The store is praised for its amazing selection of glasses, cleanliness, and the friendly nature of the staff. Many customers appreciate the staff's willingness to assist with glasses purchased elsewhere. Reviews highlight helpful team members, including Alexandre and Jacob, who are knowledgeable and take the time to answer questions. Customers plan to return for future eyeglass needs, enjoying the great service and care provided.
We came to this LensCrafters on the recommendation of Sunglasses Hut in Old Town to have a pair of Oliver Peoples sunglasses adjusted after a poor experience elsewhere. Alexander and his colleague were assisting other customers when we walked in, yet they were still attentive and welcoming.
Alexander personally helped me and immediately made me feel like family—warm, easygoing, and genuinely kind. He took the time to thoroughly clean my sunglasses and carefully adjust the built-in metal so the nose pads wouldn’t slip. What really stood out was his patience—he kept adjusting until the fit was just right and never made me feel rushed, even while helping other customers.
He...read full review
This store was amazing. Everyone was super kind and helpful, Ahinoan was amazing and very patient with me while I tried on so many different frames. Definitely go here if you are in the area. It’s worth it!
Let me tell you the 5 stars is for excellent support, helpfulness, and proactive communication.
I had a referral that was sent to the wrong office and right away Azize and her manager problem solved to make sure I wouldn’t be charged for a missed appointment for an insurance error.
After this issue was fixed I received email from the doctor who was out of office but still emailed within same day that he will handle this urgently.
5 stars for the care this team offers is not enough stars