About Express Monument Company
Reviews for Express Monument Company
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Express Monument is a trusted, family-owned manufacturer of premium granite and bronze headstones, affordable grave markers, and gravestones. Located in Pasadena, CA, they serve families throughout Southern California. They specialize in crafting custom memorials with exceptional quality and craftsmanship, providing personalized service for unique needs including flat markers, benches, and slants. The team is consistently described as over the top amazing, offering excellent, compassionate, and empathetic service. They provide unparalleled customer service, walking clients through the entire process from design to delivery with incredible kindness and patience. Staff are noted for going above and beyond, holding a client's hand, listening gently, and making nothing feel like too much trouble. Their care, attention to detail, and ability to pull out all the stops, even with tight timeframes, means the world to clients during difficult times. Clients appreciate the consistent communication and being kept apprised of the status through to final installation. The turnaround time for completion is faster than anticipated, providing the fastest delivery time. The markers themselves are beautiful, with ingenious and brilliant design features, and the price is incredibly reasonable. The overall experience is far more positive and healing than imagined, leaving clients forever grateful and highly recommending Express Monument to anyone looking to honor a loved one.
We had a great experience with Express Monument. They were very prompt in answering questions and helping make decisions. All of the staff that I worked with were very professional and helpful. The headstone was done perfectly and delivered to the cemetery ahead of the time I was told. I will definitely use them again if needed. Thank you in our time of need.
My son passed away (sudden infant death syndrome) in 1991, and unfortunately I didn’t have the financial means at purchasing a headstone for him. But now that I was done raising my boys and caring for my mother, this was something I had to complete. I found “Express Monument” and was immediately greeted with warmth. I initially spoke with Karyn who expressed compassion and empathy. She could empathized with what I went through all those years ago and how I was feeling now. The team at “Express Monument” walked me through the entire process, from design to delivery. Everyone was over the top amazing… The loss & pain never stops, but for everyone at “Express...read full review
Losing my husband was absolutely devastating, and the thought of arranging his marker felt overwhelming. From the very first moment I spoke with Karyn, I knew I was in good hands. She was incredibly kind and patient — taking the time to listen, answer all my questions, and gently walk me through my options.
Karyn, Alicia and the entire team went above and beyond to make sure I received what I wanted. Nothing ever felt like too much trouble. Their care, compassion, and attention to detail meant the world to me during such a difficult time.
When I shared how much it would mean to have the marker in place for our wedding anniversary, they pulled out all the stops....read full review