Doheny Eye Center UCLA Pasadena

Mar 2024

A year ago husband was told he needed cataract surgery by his optometrist. He also needed valve surgery so we didn't get to the cataract surgery until now. We decided we should get a second opinion and after some research I found Dr Hugo Hsu at Doheny Eye Center. My husband has had both spine and heart surgery in the last two years; we have met with a LOT of doctors. My husband and I agreed that we have yet to meet a doctor who was as warm, patient, informative, and kind as Dr. Hsu. The entire practice was run very efficiently and everyone was warm, friendly and helpful. We both know how difficult it is to find the truly caring doctors out there so we wanted write this review in case it might be helpful to someone else looking for an eye surgeon. Dr. Hugo Hsu is your guy. Ultimately he told us my husband had "excellent vision" and absolutely did not need cataract surgery any time soon, "maybe in 5 or 10 years" it might be necessary. Thank you Dr. Hsu for your care and kindness.

Feb 2024

I had an excellent experience here. I went because I'd been accidentally hit in the eye and had a floater that wasn't going away. I'd seen all the negative reviews before going, but I'd been referred by my doctor. The only hiccup was that the first time I called I couldn't get through. Phone just rang and rang. Tried calling again, same thing. I gave up. Then I tried a few days later and got through pretty quickly. After that, everything was smooth and very efficient. I brought along my laptop (and a charger!) becuase I'd read all the horror stories and figured I'd be waiting hours. They also warned me on the phone to be prepared for a wait. But I ended up not waiting long at all to go in. Then I had a bunch of different tests, but they all were back to back. The nurse who did an initial test was knowledgable and friendly. She recommended another doctor at the clinic who had a specialty in treating an unrelated issue I had. She remembered to give me his card at the end of the visit. The technicians I dealt with were nice, efficient and competent. The doctor I saw was clear in the explanation of his findings and pleasant. I was done and out quickly. I wonder what's going on with these Jekyll and Hyde reviews. Technical issues with computer or phone system? A few bad employees? (everyone I dealt with was totally on the ball.) Something odd going on!

Apr 2023

I loved this place, the reviews I read were horrible, so I still went had an open mind.. This staff and the doctor we saw were professional, friendly and informative, what more could you ask for Thank you for your support and care