Doheny Eye Center UCLA Pasadena is a highly regarded eye care facility known for its efficient and friendly staff, who provide a warm and welcoming environment. Patients have praised the doctors, particularly Dr. Hugo Hsu, for their exceptional care, patience, and clear communication. The medical professionals at the center are described as knowledgeable, competent, and pleasant, providing thorough examinations and accurate diagnoses.
Recent reviews highlight the center's professional and accommodating staff, clean and quiet facilities, and prompt service. Patients have reported smooth and quick experiences, with minimal waiting times. The center's communication with patients has also been praised, with doctors providing timely updates and being responsive to inquiries.
Overall, the Doheny Eye Center UCLA Pasadena continues to receive positive feedback for its excellent service, high-quality eye care, and the overall positive atmosphere.
I arrived early and was seen early. The front desk staff were courteous and efficient. The medical staff were kind. The ophthalmologist was young, but professional and explained everything. Excepting the distance from my home, it was excellent service.
The doctors are excellent, but they have to deal with the usual UCLA challenge of scheduling as many people as possible. Patients equal income. It is very disrespectful of the patients (and this is all run by staff - the doctors do not create this nightmare). There is no option to call and see how the doctor's schedule is running so that you can come in when they will be available. It seems the office thinks that waiting for 2 hours for an appointment and then spending another 1.5-2 hours to accomplish the treatment is acceptable. There are many ways to solve this mess - efficiency in scheduling is the responsibility of management but this has been thus for years now.… read full review
I went to see a cornea specialist. I had a cataract surgery and ended up with no vision on said right eye. Dr. Hugo Hsu saw me and did surgery, after 2 days I got my vision back. I am very grateful to the expert Specialist and gave me my life back. Resumecd my driving and everything after 2 days
150 North Orange Grove Blvd Suites 1200, 1300 &1400, Pasadena, CA 91103
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