About Arroyo Cleaners
Arroyo Cleaners is a neighborhood dry-cleaning business known for its excellent service and friendly atmosphere. Customers praise the business for its high-quality work, including dry-cleaning, ironing, repairs, and alterations. The owners are described as hardworking, polite, and respectful, always willing to answer questions and provide transparent pricing information. The business is commended for its honesty and willingness to inform customers about any limitations they may have with certain services. Customers appreciate the business's responsiveness to concerns and their commitment to finding solutions. They are also recognized for their expertise and ability to offer professional advice on garment care. Arroyo Cleaners has a loyal customer base who appreciate the business's dedication to quality, transparency, and personalized service.
I love this place and have been coming here for several years now. Arroyo Cleaners is my one-stop neighborhood shop for dry-cleaning, ironing, repairs and alterations. They do an excellent job with every item. Stacy and her husband are lovely people, extremely nice, polite, and respectful. They are very hardworking and they always do their absolute best for you. In addition, they are completely upfront and transparent about what they and their business can or can't do. I appreciate that quality of honesty. It helps me save time and money. If you have questions about how a service is priced, they can answer all your questions and are very transparent about it. Like many businesses, they outsource some services to other service providers who have certain specialties or limitations. If their outside service providers have limitations, they always let you know. Additionally, if you do a comparison of their prices with other similar businesses, their prices are often lower for the same job. They are very responsive. If you have a concern, they are very interested in hearing it. They always want to do their best for you, so I treat them with that level of gratitude and politeness whenever I have any concerns, questions, or issues about any of the items or services. I am open about having concerns, I don't expect them to read my mind. They are very easy to deal with. Our conversations are always efficient, productive, pleasant, and professional. For example, they will tell you if something will be more expensive than you anticipated, and they will also tell you why. For instance, sometimes items are extremely heavy, or extremely dirty, or the job is very complicated, and they will tell you all the reasons why that might factor into price. It's common sense. So I always bring all my dry cleaning here, as well as regular ironing. I bring my tailoring and repairs. Stacy is knowledgeable and can give me her professional advice on what I should do and whether she can help me. I feel she is not only a professional, but also a neighbor and a part of my community. A good thing that happened recently when I brought her a tattered piece of clothing and I asked her if she thought I should have it repaired. She was very wise and told me she thought it might not be worth the expense. Things like this are why I am a loyal happy customer.
I hav ebene here for two years and they have provided outstanding and friendly service the entire time. They are very appreciative to have my business and always a pleasure to interact with. Highly recommended!
I first learned about the Kim Family and their business while reading their story in the LA Times. Since then I have only used their business for my dry cleaning needs. They have cleaned stained dress shirts, stained ties, stained cargo shorts and of course cleaned my suits over the last two years. Wonderful customer service and I hope you will give them a try. Today I said goodbye as I am moving from the area. Last week I dropped off two suits and my favorite hat. This hat has been worn for over 20 years and was very dirty with 20 years of gun powder. This is how it looks today . Just outstanding! The article link is below if you want to see how special they are and committed to first class service.