About ACCESS Pasadena
Reviews for ACCESS Pasadena
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
ACCESS Pasadena is a comprehensive veterinary care facility that provides 24/7 emergency care, critical care, and specialty services for pets in need. The hospital is staffed by emergency-trained doctors, board-certified specialists, and skilled veterinary technicians who are dedicated to delivering compassionate and high-quality care. Patients and their owners can expect a positive experience at ACCESS Pasadena. The staff is friendly, helpful, and professional, and they are known for being particularly attentive and caring towards anxious pets. The facility is clean, and the staff are well-versed in their responsibilities, ensuring that pet owners can feel confident that their furry family members are in the right place. The hospital's 24/7 availability, even on holidays, and the complimentary refreshments offered to visitors are appreciated by clients. Customers have praised the emergency and cardiology departments, describing the staff as amazing, compassionate, and attentive. The doctors, such as Dr. Rowland, are talented and caring, providing thorough explanations and sensitive care, even during difficult end-of-life situations. Overall, ACCESS Pasadena is a trusted and reliable veterinary facility that is well-equipped to handle a wide range of pet health issues, from emergencies to specialized treatments.
We came in around 2 am for a dog emergency. Over the phone I was told a 3-4 hour wait, but when we showed up we were seen immediately
Unfortunately, it was not a good visit because we had to put her down because realistically our dog was 16 and a half and had several problems. When the doctor came in, I can tell she was crying which meant it was not good news. We definitely felt the empathy and know they really care about pets here. Won't be getting any pets soon, but will definitely keep them in mind if we do. Screw Flanders.
Was referred to Access by our vet for more advanced internal medicine treatment for our elderly pet. Dr. Rowland was her internist - she is a talented and caring doctor who did a great job explaining all the medical issues and treatment paths available. No pushing of treatments and was very sensitive to our needs/wants considering we were dealing with end of life decisions with our dear dog. When our dog passed in the middle of the night Access again was there - told us to bring her in and they would hold her for pick-up by the aftercare company. They made a very hard time much easier..
My 12 year old Maltipoo had a congestive heart failure episode and was decompensating very quickly. They took him in immediately and put him in an oxygen chamber, started treatment, and was being evaluated by the emergency vet. Meanwhile, they contacted their cardiologist to see if they can see him as soon as possible. A hour later, we were able to meet the cardiologist who explained the treatment plan and what was going on. They had to hospitalize my dog overnight, but they continued to give updates at night and morning. The next day when my dog was ready to be discharged, we were able to meet with the 3 cardiologist who were treating my dog and they were amazing, explaining his treatment, the results, the prognosis, and future treatments down the line if medication would stop working. My dog has been very responsive to the medication and I am so grateful for the emergency and cardiology department at ACCESS. All the staff are amazing, compassionate, and attentive.