About Jupiter Nails
Jupiter Nails offers a variety of services, including gel treatments, manicures, pedicures, and acrylic tips. The staff is kind, gentle, and knowledgeable, providing fast and efficient service. Prices are budget-friendly, with a full mani-pedi and gel polish costing less than at some higher-end salons. However, prices may not be consistent, and there may be an extra fee for card payments. The salon is located in a quiet nook off Roscoe, near ALDIs, although parking can be a challenge. While the salon has many positive aspects, there are some noted issues. Communication can be difficult due to language barriers among the staff, which may lead to confusion and uneven quality of work. Some customers have experienced satisfaction with their services, especially with the gel X nails, which have been praised for their durability. The salon also offers a great variety of trendy colors and special stickers, which customers enjoy. Though some reviews mention that the salon can be crowded and the furniture may feel cramped, it is generally considered clean. Complimentary items, like lotion, are appreciated by visitors. Overall, Jupiter Nails remains a great option for those looking for quality nail services at a good price, but improvements in communication may enhance the customer experience.
I was surprised reading ratings why such low rating if pictures of nails that looked good but I made my own experience and found out why:
The salon leads one basic English speaking lady. Her work is good. Rest of stuff (seems to be her relatives?) - non fluent English speakers that causing communication difficulties - that resulting in customers confusion and quality of work is unfortunately uneven.
The younger lady who replied the phone did first a nice manicure (see pictures).
She asked me what type of nails shape I want and suggested square. I asked her for round edges. It came out well.
With stickers it was an issue: I just wanted a tiny butterfly,...read full review
Great customer experience !!! And wonderful attention to detail!!! I got a set of gel X TWO WEEKS AGO and they are staying on strong!!! Coming back soon !!! Can’t forget the complimentary lotion that we get!!! Love it!!!
Been coming here for a couple years now. Cindy did my nails this time! Gorge as always. She even gave me a complimentary bottle of lotion!
Requested style: I asked for an almond very natural short, thin French tip and thin nails in general I got gel X cause I’m obsessed with it. Want to learn to do it myself, bought a poly gel kit, but I just can’t get the base right until then I’ll keep coming to Jupiter they're the best around.
Cleanliness: I find this place to be very clean. It is a little bit crowded with furniture, but they get a lot done with with the space they have!
Stylist: Cindy