390 El Camino Real Ste K, Belmont
Tue 10AM - 8PM
4.8
★★★★★
23 reviews
“Im not gonna lie, I've always enjoyed going to this place in Belmont. But then things got really tight financially and I was forced to move away. The last thing I was thinking about was my Tanning membership. Fast forward to today and I was excited to get things goingn . again. I called ahead of time and spoke with someone who gave me the prices and also mentioned that I had a past due balance I asked for her to explain that and she said she would explain because she had customers . Fair enough, i raced down from SSF only to find out that I needed to pay the balance of 100.00 plus the amount of the the new membership for a total of 175.00. She said that I actually owed 600.00 and they would settle for the 100.00. NI guess thats fair and im leaving this review just to help byers to understand what your getting into. So I ended up waisting nearly an hour of my life to drive down and back for nothing. Just to be denied as though I owed them something like some kind of Google Subscription I forgot to cancel. Even though I never used it. I had been a good customer alway respectful and tipped so it feels a little wrong from my perspective , when your down no-one wants to deal with you. Lesson learned. Anyway to be clear i have no complaints about anything else and would give them a 5 otherwise. Just buyer beware. I wish them all the luck moving forward but perhaps they should review their policies... or not.”