About Sutter Pediatric Urgent Care - Palo Alto

Sutter Pediatric Urgent Care provides a convenient and economical alternative to emergency room visits for non-life-threatening illnesses and injuries in infants and children up to 17 years of age. The expert physicians and support staff offer quality same-day care, ensuring prompt attention to patients' needs. Reviewers praise the urgent care's professionalism, efficiency, and short wait times, with some patients being seen in as little as a few minutes. The medical team is commended for their thoroughness and ability to provide options for treatment. While wait times may vary, patients appreciate the convenience and care provided, especially on holidays and during busy periods. Overall, Sutter Pediatric Urgent Care is a reliable and recommended option for families seeking prompt and quality medical attention for their children.

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Reviews for Sutter Pediatric Urgent Care - Palo Alto

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May 2024
I have been to this facility multiple times for our family. In the recent months, Doctors are exceptional, they not allow provide a care at the clinic but are very good in follow up proactively. Facility is very well kept with ample space for waiting room allowing good social distancing. There are some improvements that could help a lot: 1) decrease wait times : it's currently upto to 2-3 hours 2) a place for patients to rest : sitting for 2 hours is not the most Comfortable position for many who are already in a state that they have to come to urgent care. At min provide an option of a buzzer to notify patients of their turn if patient decides to go rest in their car in parking. Overall very thankful to have this facility available for our family for our urgent care needs.
Apr 2024
The place is really good. Came here with my kid having respiratory problems. Doctor saw him in less than 30 min. Very professional. Provided medicine right there . Very recommended
Oct 2023
10/1/23 My husband and I are both medical providers (my own background is ER and Urgent Care) and we consistently have had phenomenal experiences at this urgent care. I made an appt at 12p (I had tried to claim the 9:15a but someone grabbed it before I could). I drove over around 9am and called just to let them know we were there in case they had any cancellations. They did, and they got us in within a few minutes of our arrival(!). This is so rare and unlikely, I was completely prepared to wait for 3 hours in my car — especially because the acuity of the injury was not super high, so I know if someone comes in with something more pressing we could/should get bumped....read full review