MAC Cosmetics

Dec 2022

No one works here, or the hours aren’t up to date. They are closed after/around 4PM during the week. There’s a cosmetic kiosk and display but no employees and no one answering the phones during the week in the afternoons. They should update the hours, I came at 4PM on a Wednesday and nobody was working or picking up the phones. I tried to look through the drawers for the product I needed, as several were unlocked, but eventually left after 30 min. It’s misleading to leave product drawers unlocked if you’re closed- but the kiosk was a bit of a mess so it’s possible this location is permanently closed/abandoned. Either way, waste of time.

Mar 2021

Just walk away from the counter and come back another time if they say a Mac associate isn't on staff. The experience is night and day. I went to get a color match and they had someone from another counter help me, but I ended up leaving with much too light a shade (NC15). I know very little about makeup so I depend on the advice of the people at the counter. Even I could tell as soon as I got home the vial of concealer under natural light wasn't right for me. I went to return it in a hurry the next day and an actual Mac associate was on staff this time. He was incredibly helpful and processed the return quickly for me. He took one look at my face and told me to try NW20,...read full review

Jan 2020

MAC's Turquatic fragrance always has me running back. I accidentally did a double purchase online so I went into the store to return it. The lady who helped me was SO rude! Wasn't happy at all, just gave a bunch of attitude the whole time. It made me so uncomfortable and I was honestly mad that I was being treated that way. Too bad it's illegal to slap a b*tch. Side note: Working in a customer service facing role, you FAKE it till you make it. No matter what kind of day you're having, as soon as you walk through those doors you leave it all behind until you clock out! Nobody wants to see your sour a** face coming in to spend THEIR money. If you don't like your job, find...read full review