4/5 Stars — Highly Recommended for Quality, Just Verify the Estimate
The work itself was done to perfection, and the crew did a wonderful job. I would definitely use them again. The only reason for the 4-star rating is that communication ahead of time could have been smoother. There was a surprise $500 fee for a heat barrier that wasn't clear on the initial estimate, and the crew had to leave for a couple of hours to get the insulation. They also needed a bit of direction from me regarding the full scope of the job. These are all things that can easily be worked out ahead of time on the next project, and the final result was well worth it.
About Finest Heating & Air
Finest Heating & Air is a licensed, bonded, and insured HVAC company serving the entire Bay Area from their base in Palo Alto. They specialize in commercial, new construction, existing or remodeled homes, and custom homes, providing expert services in residential heating, air conditioning, and ventilation. The company also offers light commercial services, including package units installation. Finest Heating & Air works with leading brands like Bryant, Carrier, Crane, and Lennox, and they install both ducted and ductless mini-split systems. Customers praise the company's professional and efficient technicians, who deliver prompt service and high-quality work. Many clients have shared positive experiences, highlighting the friendly and knowledgeable technicians who explain the process clearly. Recently, there have been commendations for their quick response times, such as assisting a customer during a heatwave and providing exceptional service during a central AC installation. Clients appreciate the dedication to ensuring systems work properly, including follow-ups and troubleshooting to resolve any issues. Overall, customers express satisfaction with the results and recommend Finest Heating & Air to others.
Reviews
I was a little worried when no one showed up at the scheduled time for our first appointment, but then realized I never provided them my address. I met with Israel the next day, showed him what I wanted, and he explained there was room to add a third zone to our heating/cooling system. They were able to come and do the installation earlier than expected. Ruben was punctual and a great communicator and went the extra mile when I requested he wrap one final vent strictly for aesthetic purposes. Bubak came out a few days later to wire the units and to set up the thermostat. It all went smoothly and I am super happy with the price and process. Highly recommend.
Finest Heating & Air provides outstanding service with a highly professional and knowledgeable team. They were prompt, efficient, and took the time to explain everything clearly. The work was completed with great attention to detail, and the system is running perfectly. I’m very satisfied with their service and would highly recommend Finest Heating & Air for reliable and high-quality heating and air solutions.
Photos

Hours
Good to know
- accepts credit cards
- accepts zelle
- accepts venmo
- accepts paypal
- accepts cash app
- offers military discount
- open to all
- verified license
Location
2100 Geng Rd Suit 210, Palo Alto, CA 94303
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