Rob was our ally for over a year as we looked for our perfect home. We ran him all over the Bay Area and put him to work on two offers (we were outgunned) before finding our dream house two hours from the City. We could not have done it without Rob. He was consistent and persistent, unfazed and uplifting, caring, and beyond competent. His depth of knowledge was reassuring, as well as his honesty; if he didn’t know the answer to some incidental detail, he told us and found out. His advice was flawless and he always let us make our own decisions. He went above and beyond, doing extensive research for us, making long drives to show us houses or to inspect them after we showed interest, and building relationships with other agents to get the scoop, put in a good word for us, or to just make the communication as smooth as possible. Our trust in him was complete and well-placed.
Now, after a prolonged search, we have found our true home. The transaction came off without a hitch. We are in love with our new place and full of gratitude for his generous help.
About Compass - Robert Purnell
Compass - Robert Purnell is a highly regarded real estate agent in the Bay Area, known for his exceptional professionalism, expertise, and dedication to his clients. Reviewers consistently praise his extensive knowledge of the local market, which he leverages to provide valuable insights and guidance throughout the home buying or selling process.
Clients describe their experiences with Rob as a "less stressful journey," thanks to his proactive approach and willingness to address any questions or concerns, even outside of regular business hours. His unwavering commitment to clients' best interests stands out, as he consistently puts their needs first and advises them against overpaying or making unwise decisions.
Rob's negotiation skills are also highlighted, as he helps clients develop bidding strategies that allow them to secure their dream homes, even in highly competitive markets. His integrity and transparency throughout the negotiation process instill a deep sense of trust in his clients, who feel fully informed and comfortable with each decision.
Reviewers appreciate Rob's patience and emotional support, as he understands the challenges and stress that can come with buying or selling a home. He takes the time to guide clients through the process, ensuring they feel supported every step of the way. They also commend his ability to navigate the competitive Bay Area housing market, describing him as a trusted ally who is always available to help and answer questions.
Beyond his professional expertise, Rob has built a reputation as a true partner and friend to his clients. He generously shares his contacts, time, and guidance even after the sale, helping clients with upgrades and making the process as enjoyable as possible.
Overall, Compass - Robert Purnell is consistently praised for his exceptional service, market knowledge, negotiation skills, and unwavering commitment to clients' success. Reviewers unanimously recommend him to anyone in need of a real estate agent in the Bay Area, describing him as the best agent they could have asked for.
Reviews
I was recently introduced to Rob through his partner Dan (who I’ve known for 6 years), and I couldn’t have asked for a better experience. Rob did a fantastic job negotiating a complex deal for my condo in Palo Alto. He was super professional, clear throughout the process, and very detail-oriented — making sure all the fine points were communicated and negotiated properly. He was also extremely responsive, which helped move the deal forward quickly and efficiently. I’d absolutely work with Rob again and highly recommend him to anyone looking for a knowledgeable and trustworthy agent.
Rob is a true professional, and actively guided my ex and I through all aspects of the home prep, staging, negotiation and sale. He is reliable, available, and gave great advice throughout, and managed a very professional team behind him -- but was always our primary point of contact, which apparently you do not always get with other leading realtors in the area. I was very happy to have fast turnaround on all decisions and actions, and a quick and successful close. Just take his advice!
Photos
Hours
Monday 8AM - 9PM
Tuesday 8AM - 9PM
Wednesday 8AM - 9PM
Thursday 8AM - 9PM
Friday 8AM - 7PM
Saturday 9AM - 6PM
Sunday 9AM - 9PM
Location
578 University Avenue, Palo Alto, CA 94301
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