Roy Medical Group

Dec 2025

Rude receptionist that answer the phone. Been a longtime patient and was discouraged by the receptionist who I informed I was pregnant and needed to see a doctor. The receptionist did not care she was still rude like it’s so hard to answer the phone I’m sure she didn’t need a degree for that. Because of her I will be changing doctors. I’ve never been discounted by a receptionist who prolly would like to leave early for the day so she is turning away long time patients such a shame. Sh was very rude as if sitting down and answering the phone is hard she may need to seek other employment.

Sep 2025

I have never experienced such unprofessional service from a medical office. I’ve been trying to get in contact with Roy Medical Group for over a week now, calling more than 30 times, and not once has anyone answered the phone. It doesn’t matter what time of day I call, there’s no response and no way to get help. For a medical group, this is unacceptable and shows a complete lack of concern for their patients. If they can’t even answer the phone, I can only imagine how poorly they handle actual care. Absolutely terrible experience — I would not recommend this place to anyone. I will be filling a complaint and taking the phone records to my lawyer.

Aug 2025

The worst doctors office I have ever BEEN too.
Cockroaches on the floor during a papsmear
The doctor was rushing, brought in the wrong paperwork which was extremely unprofessional.
Pee stains on the toilet
There phone systems ARE ALWAYS OFF
You call and they say to call back during normal hours which is 9am-1pm
It’s 10:39 am and you can’t reach them.
This has happened more than once
So tired of this