Acuity Eye Group - Palm Springs

Acuity Eye Group & Retina Institute in Palm Springs is a leading provider of comprehensive eye care services. Their team of ophthalmologists, optometrists, and retina specialists are experts in treating a range of eye conditions, including retina disease, cataracts, and glaucoma. The practice also has a robust optical center with a variety of frames to suit all budgets, ensuring patients leave feeling and seeing their best. Patients consistently praise the practice's attentive and knowledgeable staff, who work diligently to provide personalized care and ensure a positive experience. Many reviews highlight the excellent customer service, with employees described as friendly and professional. Dr. Hannah Muniz Castro has been noted for explaining details thoroughly for upcoming eye surgeries, which helps patients feel informed and prepared. However, some patients have experienced long wait times, with one mentioning that it took over three hours to be seen by the doctor. Despite this, Dr. Kelsch was commended for being thorough and apologizing for the delay. Overall, Acuity Eye Group & Retina Institute is a trusted and patient-focused eye care provider, delivering high-quality services and a pleasant, hassle-free experience for its patients in the desert and Coachella Valley region.