About Miller Carpets
Miller Carpets is known for its excellent customer service. The company is committed to ensuring customer satisfaction, as demonstrated by their willingness to go above and beyond to resolve issues. The owner is personally involved in the installation process, ensuring a high level of quality and attention to detail. The company's knowledgeable staff, including Candice and Jim, are helpful in finding the right products for customers. Installation is done efficiently, with no problems, and at a competitive price.
We replaced the carpet & pad in two spare rooms. Miller has a great selection, and Candace was extremely helpful in all aspects of choosing a quality carpet. Everything went as expected or better! The install guys were very professional and are company staff. We would recommend them & suggest it is worthy of a visit!
Need to commend the service I received from Miller Carpets/ Spencer floors (one of the same). When the carpet received from the mill was short of what had been ordered; the installation couldn't be completed. Additional carpet was ordered & expedited & the installation was completed in 3 days. the owner came personally to finish the job and assure that I was satisfied with the service. I was also generously compensated financially. The owner also took two of the remnants & finished the edges & delivered to me the same day. the company made sure to do the right thing to assure satisfaction
Customer Service is top notch. We have a rental house out in Palm Desert and Candice and Jim were so helpful in helping us find what we were looking for. They were knowledgeable and we felt like we are in good hands. Thank you!