Absolutely unsatisfactory performance. I received a call from them after my primary care physician contacted them. It took several days for them to contact me. After I received a call from them they told me that they would send someone out to make an assessment. They said that they would be there on a certain day but they failed to do so. They eventually showed up and made an assessment and they assured me that a therapist would contact me the next day. Well it’s been a week now and I still haven’t heard from them. A courtesy call would have been nice to inform me about the delay. I now have requested that they close the case on me so I can try another facility.
They absolutely do not care about my safety… Disregarded instructions about my address. And leaked my private information to third party companies.. They were unwilling to fix the issue and offered me an apology for my life being in danger. Do not use this company.
They have given excellent service, both the office and the medical staff have made a difficult situation easy.Their PT therapist was wonderful and the nurse was also efficient but caring.Thanks!
Monday 8:30AM - 5PM
Tuesday 8:30AM - 5PM
Wednesday 8:30AM - 5PM
Thursday 8:30AM - 5PM
Friday 8:30AM - 5PM
Saturday Closed
Sunday Closed
41865 Boardwalk Ste 201, Palm Desert, CA 92211
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