About Complete Mechanical Service - Plumbing, Air Conditioning, Heating & Electrical

Complete Mechanical Service is a professional service provider for plumbing, air conditioning, heating, and electrical needs. They work with home warranty companies and have a strong communication system using text messages. Technicians are skilled at diagnosing problems and explaining solutions clearly. Customers report positive experiences with their punctuality, straightforward service, and willingness to go the extra mile.

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Reviews for Complete Mechanical Service - Plumbing, Air Conditioning, Heating & Electrical

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Dec 2022
My home warranty company hired this firm (CMS) for a service call on my kitchen sink/disposal. Literally the same night as the repair, I went to try to use the sink and it was still draining very slow through the disposal side. I contacted this company and they said to file a recall request thru my home warranty company so I did. CMS sent out a different plumber who did an elaborate clean out on the disposal and apologized to me, saying it shouldn't have been left like that on their initial visit. However, despite saying that to me, he apparently issued a report saying it was a NEW issue, not a recall and I should be on the hook for another service fee to my warranty company!CMS itself is usually very hard to get ahold of a live person. Even my home warranty company couldn't get someone on the line when I called in to protest the fee. When I called CMS about this recall fee, the woman was rude, and spoke over me several times. Hard to believe they encourage customers to leave Yelp reviews, then provide service like this.Bottom line: if your home warranty selects this company as a vendor, ask them to hire someone else. If you have no choice, make sure you test and double check any work they did, since they apparently don't stand behind their work.
Oct 2022
Complete Mechanical was sent to us by our Home Warranty company to fix our AC. They were very professional and skilled in diagnosing the problem and also dealing with the Warranty company's delays and mistakes. They have a fantastic communication system through texts, if you choose. I would recommend them to anyone needing their services, and will call them if we need work done unrelated to the Warranty company.
Oct 2022
Excellent experience with CMS today with our plumbing issues. Straightforward and no nonsense dealing. Their technician, Mr. J. Hurtado, was punctual and does not beat around the bush on what needs to be done. I was referred to them by my Home warranty company, so I believe that they can only do work that is approved by their contract. But their employees does exert the effort to go the extra mile though. Good experience so far.