Coachella Valley Care

The doctors at Coachella Valley Care are excellent—knowledgeable, caring, and attentive to their patients. Unfortunately, the same cannot be said for the office staff. I have repeatedly had to make multiple phone calls and return visits because things were not handled correctly during my initial appointment. Simple tasks seem to require constant follow-up, which is frustrating and time-consuming.

I am also very concerned about the accuracy of my blood pressure readings. On two separate occasions, a male staff member recorded unusually high readings and informed me that my blood pressure was elevated. However, when my blood pressure was taken by a female staff member… read full review

⭐️⭐️ Only because the doctors are amazing – the front office is absolutely HORRIBLE!!!

Let me be clear: the doctors at this practice are incredible. They’re compassionate, knowledgeable, and genuinely care about their patients. That’s the only reason I’ve stuck around this long.

But the front office? Completely unacceptable. I’ve dealt with both the Palm Desert and La Quinta locations and the front desk girls at both are unprofessional, careless, and flat-out rude. Their communication is trash. They don’t return calls. You can’t get through to anyone for anything. And if you need a prescription refill? Good luck. I had to wait weeks for a weekly… read full review

My doctor is here, inexpensive , not premier care / attention , check your patience at the door. The PA's and MA's are Young and they talk fast so you have to ask them to repeat + slow down...., they called in my prescription to the wrong pharmacy and also don't pronounce your name Correctly...otherwise it's an acceptable medical office for primary care.