About Greg's Heating & AC Inc.
Reviews for Greg's Heating & AC Inc.
Write a reviewHours
Monday: 7AM - 4PM
Tuesday: 7AM - 4PM
Wednesday: 7AM - 4PM
Thursday: 7AM - 4PM
Friday: 7AM - 4PM
Saturday: ClosedSunday: Closed
Greg's Heating & AC Inc. is a reliable and customer-focused heating and air conditioning company. Customers praise the company's technicians for their professionalism, expertise, and willingness to go the extra mile to address any issues. The company is known for its helpful staff, who are knowledgeable and can provide hard-to-find parts. Overall, Greg's Heating & AC Inc. is a trusted choice for HVAC services, with a commitment to making things right and providing excellent customer service.
I am so grateful that I was referred to this company. I had been experiencing issues with our ac unit and I was told my several companies that the issue could not be fixed and that the unit would need to be replaced. I contacted Bryan to get a quote for replacement and he sent a rep out almost immediately. The rep provided a very fairly priced quote for replacement but he also noted that he could fix our issue to get more life out of the unit until it actually needed to be replaced. The repairs were conducted accordingly and our unit has been working great ever since. This level of honesty and integrity is almost non-existent nowadays, and I am so thankful I came across...read full review
Our AC went out in this current heat wave, we live in Chico and placed a few calls to the local HVAC companies with no response. Brian answered the call on the 1st attempt and said he would have his technician reach out to us, within an hour Justin had called me back and fit us into his schedule. We are extremely happy with Greg’s Heating and Air, Justin’s professionalism and promptness were amazing. We will only be doing our HVAC business with Greg’s from now on even though they’re 30 miles away
Shout out to Brian! We had an issue with a service and I left a vm. Brian called me back first thing the next morning. He allowed me to explain why I was slightly upset. He never interrupted, never made an excuse, he simply went out of his way to make things right. I myself work in customer service and my husband is a tech for a cable/internet/security company so we know mistakes happen. I also like to give credit where credit is due. Rather than leaving a bad review I want to let the company know I appreciate them making things right. Actually, they went above that as all I wanted was to not not be charged for a previous visit that was not handled properly. Brian is...read full review