My old MacBook Pro unexpectedly shut down and entered a restart loop, leaving me in a panic as all my data, including personal photos and videos, as well as crucial work files, were stored on it. Although I subscribe to Dropbox, I hadn't saved most of my files, and none were backed up. I called Norm, who immediately reassured me by saying I could stop by anytime. This was a relief, given my state of panic. When I arrived, I explained that I didn't want to repair the laptop if it was impractical or too costly. I just needed to retrieve my files. Norm was both friendly and professional. He opened up my laptop to see if there was a way to get it to start. Once... read full review
September 2022
awful business, tried to repair my computer but failed and asked for high price.
June 2022
awful business, tried to repair my computer but failed and asked for high price.
My old MacBook Pro unexpectedly shut down and entered a restart loop, leaving me in a panic as all my data, including personal photos and videos, as well as crucial work files, were stored on it. Although I subscribe to Dropbox, I hadn't saved most of my files, and none were backed up. I called Norm, who immediately reassured me by saying I could stop by anytime. This was a relief, given my state of panic. When I arrived, I explained that I didn't want to repair the laptop if it was impractical or too costly. I just needed to retrieve my files. Norm was both friendly and professional. He opened up my laptop to see if there was a way to get it to start. Once... read full review
awful business, tried to repair my computer but failed and asked for high price.
awful business, tried to repair my computer but failed and asked for high price.