Mike and his pool building company was the worst experience we have ever had among all our remodelling projects. Incredibly attentive and punctual at the beginning he little by little became unresponsive and eventually disappeared after taking most of the money. Without getting into details I can only suggest you to stay away from this company.
August 2018
Stay away from this mess of a "company". The owner talked a good talk, but we later found out he didn't have the skills to back it up. We hired him to remodel our pool. We wanted to remove the built in spa, add a baja shelf, square off some walls, and update our waterfall. After demo there was one teenager, early 20's, guy dorking around with no idea of what he was doing. He didn't know what rebar was called nor an angle grinder. He was on the phone with the owner every 20 minutes asking for direction. He admitted to me that he'd never worked on a pool before. The owner didn't have an approved permit until 6 weeks after starting work... read full review
April 2016
I'm doing an owner builder, so I purchased a design and engineering from Mike of Sac Custom Pools. Everything seemed okay until my excavator came out for the dig and informed me that the dimensions on my pool design were not accurate. The pool was 3 feet shorter using the dimensions on the design I purchased. All-in-all the initial experience with Mike was much as others have described it, very cordial and attentive, but when I tried to reach out to him for corrections on the design I purchased from him, he became a ghost. My excavator tried reaching out to him as well, but he didn't provide any assistance to them as well. I would recommend U-Build-It over Sac... read full review
Mike and his pool building company was the worst experience we have ever had among all our remodelling projects. Incredibly attentive and punctual at the beginning he little by little became unresponsive and eventually disappeared after taking most of the money. Without getting into details I can only suggest you to stay away from this company.
Stay away from this mess of a "company". The owner talked a good talk, but we later found out he didn't have the skills to back it up. We hired him to remodel our pool. We wanted to remove the built in spa, add a baja shelf, square off some walls, and update our waterfall. After demo there was one teenager, early 20's, guy dorking around with no idea of what he was doing. He didn't know what rebar was called nor an angle grinder. He was on the phone with the owner every 20 minutes asking for direction. He admitted to me that he'd never worked on a pool before. The owner didn't have an approved permit until 6 weeks after starting work... read full review
I'm doing an owner builder, so I purchased a design and engineering from Mike of Sac Custom Pools. Everything seemed okay until my excavator came out for the dig and informed me that the dimensions on my pool design were not accurate. The pool was 3 feet shorter using the dimensions on the design I purchased. All-in-all the initial experience with Mike was much as others have described it, very cordial and attentive, but when I tried to reach out to him for corrections on the design I purchased from him, he became a ghost. My excavator tried reaching out to him as well, but he didn't provide any assistance to them as well. I would recommend U-Build-It over Sac... read full review