Sure, we all hate working, but I don't show up to my job immediately rude, angry, and late, but their technician sure as hell did. She huffed and puffed and didn't move a single thing then LEFT WITHOUT UPDATING ANYONE. She truly did nothing and left without saying a word. That's insane??? How inconsiderate??? This is your job. I had to call and ask for an update or a report because we sure as hell got charged to have this woman stand around and complain. Turns out she claimed she couldn't find the washer clean out - saying maybe its in the attic or underground outside. GIRL we don't have an attic!! And MAYBE if she looked around she would have... read full review
June 2024
EDIT (UPDATE): After leaving this review and one on Google, the owner reached out to me stating they would replace the TV and make right this issue. However, this promise only came after I broadcast what had happened which is a little upsetting. However, despite this it still took two weeks for me to get someone to actually take action. I called numerous times and was again told to expect a call from a supervisor same-day each time. These calls never came. On my last call I was prepared to file a claim against their bond but they managed to get a supervisor to make the purchase. I have now set up the replacement TV. I would amend my rating higher if not for the total... read full review
December 2023
If I can give this company a 0 star I would. Worst company ever. Avoid at all cost. They don't answer calls. They misdiagnosed and are unreliable.
Sure, we all hate working, but I don't show up to my job immediately rude, angry, and late, but their technician sure as hell did. She huffed and puffed and didn't move a single thing then LEFT WITHOUT UPDATING ANYONE. She truly did nothing and left without saying a word. That's insane??? How inconsiderate??? This is your job. I had to call and ask for an update or a report because we sure as hell got charged to have this woman stand around and complain. Turns out she claimed she couldn't find the washer clean out - saying maybe its in the attic or underground outside. GIRL we don't have an attic!! And MAYBE if she looked around she would have... read full review
EDIT (UPDATE): After leaving this review and one on Google, the owner reached out to me stating they would replace the TV and make right this issue. However, this promise only came after I broadcast what had happened which is a little upsetting. However, despite this it still took two weeks for me to get someone to actually take action. I called numerous times and was again told to expect a call from a supervisor same-day each time. These calls never came. On my last call I was prepared to file a claim against their bond but they managed to get a supervisor to make the purchase. I have now set up the replacement TV. I would amend my rating higher if not for the total... read full review
If I can give this company a 0 star I would. Worst company ever. Avoid at all cost. They don't answer calls. They misdiagnosed and are unreliable.