About Burke Williams Day Spa
Burke Williams Day Spa offers a relaxing atmosphere, perfect for unwinding and rejuvenating. Guests can indulge in rejuvenating massages, with many considering their monthly sessions a highlight of their personal well-being routine. The spa is well-organized, clean, and sanitized, providing a serene environment for relaxation. The staff is warm and welcoming, with helpful team members who enhance the experience with extra touches like robes, towels, and refreshments. Customers appreciate the clean and quiet environment, making it easy to feel well taken care of. With amenities like hot tubs, saunas, and steam rooms, Burke Williams Day Spa is an ideal destination for a true spa day. Many guests have praised specific treatments, such as the deep tissue massage, highlighting the talent and professionalism of the therapists. The spa also features a nap room, adding to the overall experience of rejuvenation and relaxation.
Been coming to BW at this location in Orange and a few other locations on and off for the past 15 years whenever I get a gift card or am in desperate need of a massage to release tension. Finally locked in a membership and looking forward to more frequent visits. The staff, especially the locker room attendants, have always been helpful. The value for the service and amenities alone is worth it.
Today was my first experience here and I must say it was AMAZING! Thank you Tiffany S. For giving me the BEST MASSAGE! Not only did I fall asleep throughout her ENTIRE massage, but I truly enjoyed sitting in the Eucalyptus Sauna and dry sauna as well. The hair products that are offered are over the top! The shampoo and conditioner left my hair silky smooth! They even have hair brushes that are throughly cleaned and offer leave in conditioner, gel, hairspray, you name it! They have it. Blow dryers, straighteners, etc. Also the hair products that are offered are Kenra! So very good quality. All around an amazing experience and I look forward to becoming a member so I can...read full review
Update…. Got back from being out of town and had a message from the manager Lee and she truly went above and beyond and created an amazing member experience for her patrons including myself. Thank you Lee for showing what true Customer Service is about. I have realized that the in store member experience is definitely a 5 star, and the call center not so much. This was my second issue (first one was very minor) and both times the in store representatives came through shining.
They have the worst customer service around. They screwed up on my booking and scheduled me the wrong day and then charged me a no show for almost 200.00. Not only did they charge me for...read full review