Urgent Care | Kaiser Permanente Ontario Medical Center is a highly-regarded healthcare facility. Patients praise the surgical team for their professionalism, compassion, and skill. The center is credited with providing exceptional 24/7 care.
The optometry department is praised for its expertise and patient care. Dr. Ferreri was an excellent eye doctor who kept everything easy and funny. He was so kind and easy to talk to about eye issues. The staff is nice, attentive, and willing to answer questions.
The staff and every department are very polite and very willing to help out no matter how long it takes. It's always very clean and they are very professional and the waiting time is not that long. Patients are immediately evaluated and met by the kindest and most thorough physicians.
After reading reviews, I was scared that I would be waiting for hours just to be seen but I went on a weekday evening around 5PM, and I was seen after 15-20 min and got all the care I needed that day. The nurses were so kind and made sure I was taken care of. I’m sure there are busier days than others but I think the staff do all they can to take care of their patients. Thank you KP Ontario Urgent Care team!
Kaiser is a hit and miss. Sometimes staff and doctors are attentive and actually listen to you and sometimes they’re demeaning and very apathetic. Today staff was friendly at the check out, doctor was demeaning and honestly kind of rude. However, I want to shout out nurse Elizabeth H. She read the room, was very empathetic, attentive and caring. Really appreciate that she turned the urgent visit to a positive experience.
My review isn’t on the facility because I love the staff and have good experiences in the past but the last time I went was seen by a PA and was not satisfied with his recommendations at all
2295 South Vineyard Avenue, Ontario, CA 91761
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